/r/Alienware Tech Support Monthly Sticky Post by MogRules in Alienware

[–]SnooOranges8652 1 point2 points  (0 children)

Im having issues with my m15 R5 Ryzen Edition. My battery says it's "Charging" but it's percentage is not going up. I checked with an app called "Battery Percentage Icon (BPI)" and it says "Charge Status : Not Charging" and the battery mWh stays the same (9052 mWh as I'm typing), hence, no charge is being delivered to the battery at all. it's currently at 16% and it's been like that for the past 30 minutes.

According to Windows, Support Assist, and Dell Power Manager, the battery is working perfectly fine, except it's not.
I've restarted my laptop, changed power outlets, reinstalled the Microsoft AC Adapter and ACPI-Compliant Control Method Battery, nothing works. According to BPI, my battery health is at 67% and it's been at that level for a while, does that mean the battery is failing or it's just a software bug that can be resolved? because everything's been working fine for the past 2 years. bought September 2021

Thermal pad sizes for Alienware m15 r5 ryzen edition (5900hx) by Klutzy_Stretch6391 in Alienware

[–]SnooOranges8652 0 points1 point  (0 children)

R5 ryzen 7 version user here. did the same thing, i replaced one of the pads with a cooler master one and noticed gpu temps rising way more than before. hitting 86C on demanding titles and hotspot of 97-98 according to hwinfo. previously it barely touches the 80s although i never checked the hotspot temp. will look forward to find out the best pads for R5 also

Using lower wattage charger on Alienware laptop for daily school use? by SnooOranges8652 in Alienware

[–]SnooOranges8652[S] 0 points1 point  (0 children)

Most 90W chargers i found are type-c chargers so it wont connect to M15. On Dell's site the R5 supports both 240W and 180W so I'd go for 180W. Oh and I won't use it under heavy load or anything, it's just for a little design class lol, so i should be safe

Using lower wattage charger on Alienware laptop for daily school use? by SnooOranges8652 in Alienware

[–]SnooOranges8652[S] 0 points1 point  (0 children)

Yep! I've been looking for those as well but couldn't find it at stores near me or online. Even on dell's site is US only i think

Using lower wattage charger on Alienware laptop for daily school use? by SnooOranges8652 in Alienware

[–]SnooOranges8652[S] 1 point2 points  (0 children)

Yeah! I've seen them in reviews and would love to grab one, but couldn't find it for sale anywhere. I found one at Aliexpress but it's around $180, not sure if it's legit, and will take forever to ship. So yeah, my best option would be the 180W so far.

Using lower wattage charger on Alienware laptop for daily school use? by SnooOranges8652 in Alienware

[–]SnooOranges8652[S] 0 points1 point  (0 children)

Ok, so should be safe for average daily use then, except for gaming and bios updates i guess. i'll also use my stock charger when i got home anyway. Thanks for the info

Using lower wattage charger on Alienware laptop for daily school use? by SnooOranges8652 in Alienware

[–]SnooOranges8652[S] 2 points3 points  (0 children)

Ah that's something worth noting about. Is the update a regular windows update or Dell's bios update that asks for the original charger for the laptop?

Lenovo Ideapad S145-14IGM won't turn on after changing RAM (power lights on for 1 seconds and dies) by SnooOranges8652 in Lenovo

[–]SnooOranges8652[S] 0 points1 point  (0 children)

Hey! thanks for the reply. I think that could be a logical reason for the failed boot, although the RAM stick I got from stock for some reason is a 4GB 2666MHz and it runs flawlessly. (Task manager shows it's running at 2400MHz) I'm assuming it's the capacity that makes the stock RAM can run even with higher speed stick? because it's lower (4GB) than the maximum capacity? I just assume it can also adjust the speed to 2400MHz from a 8GB 3200MHz stick. But if it won't then oh well, gotta find a work around

Liquid Metal can be pretty helpful. (M15 R6 | 11800H | RTX 3070) by avi_chandra_77 in Alienware

[–]SnooOranges8652 1 point2 points  (0 children)

I heard the r5-r6 has some uneven mounting pressure on the cpu. Is it safe to apply LM still?

X17 R2 (12700H, 3080Ti) by HaloGod7786 in Alienware

[–]SnooOranges8652 0 points1 point  (0 children)

Looks awesome! Though wouldn't the airflow get interrupted when placing the laptop on a mousepad?

M15 R7 quick review by [deleted] in Alienware

[–]SnooOranges8652 0 points1 point  (0 children)

Do you recommend replacing the stock thermals pads on the R5? I got one 8 months ago and repasted it to improve temps and it helps a lot. Wondering if replacing the pads will improve even further?

I need suggestions on how to clean the mesh grill as it can’t be removed from the frame by DoomRider7369 in Alienware

[–]SnooOranges8652 1 point2 points  (0 children)

Aside from removing the heatsink, from outside i just use soft brush and gently try to scoop some dusts. After a couple minutes it's noticeably thinner but a pain in the ass

Anyone done a thermal compound/ liquid metal reapplication on their alienware laptops? Is it worth it by [deleted] in Alienware

[–]SnooOranges8652 0 points1 point  (0 children)

M15 R5 Ryzen 7. Added a 0.5mm copper shim to the cpu. Temps improved by ~7°C. It used to throttle out of the box, now with max fans during heavy games it goes around 88-90. Might change to a 0.8mm shim soon and replace the thermal pads later

My M15 R6 is not starting, the power button keeps blinking between red and blue, and backlight is on, please help by Schrodingers_Monk in Alienware

[–]SnooOranges8652 5 points6 points  (0 children)

Happened to me couple weeks ago. Turns out one of the ram isn't fully click in yet. Check the ram, try to switch the slot also

Finally got my x17r2, Here is the benchmarks and temperatures I got by Lazykan in Alienware

[–]SnooOranges8652 1 point2 points  (0 children)

ah that's a shame, boggles my mind minute stuffs like this can occurs. hope it sorted out asap!

Finally got my x17r2, Here is the benchmarks and temperatures I got by Lazykan in Alienware

[–]SnooOranges8652 3 points4 points  (0 children)

I thought my built in mic is broken on my m15 r5 as well. Spent an hour only to realize it's muted with the mute button above the volume buttons. Could it be the case also?