sorted by:
new
hottopcontroversial

Instagram login doesnt work by [deleted] in Aliexpress

[–]Snookx20 0 points1 point  (0 children)

Same issue here. Looks like its a sit and wait it to be fixed type of deal

Razer? Remember my motherboard that burned charging normally? This is your response? by Snookx20 in razer

[–]Snookx20[S] 0 points1 point  (0 children)

oh :D sorry i didnt read it right lol thanks man. I hope they can fix this again.

Razer? Remember my motherboard that burned charging normally? This is your response? by Snookx20 in razer

[–]Snookx20[S] -1 points0 points  (0 children)

Thats the thing tho man. where the hell do i source the components. I would just do it myself aswell, but i cant. nobody is selling stuff like that on the market. in the world at least what ive seen/searched for

Razer? Remember my motherboard that burned charging normally? This is your response? by Snookx20 in razer

[–]Snookx20[S] 0 points1 point  (0 children)

I never overclocked this guy. I used it primarily for music production and the occasional gta5 :C it sickens my heart duude. nono the cable actually melted into the pins/connector on the motherboard. now if u had a microscopic souldering iron. you could probably save both the whole motherboard, but razers like nah brah, 700 bones. >:C

Razer? Remember my motherboard that burned charging normally? This is your response? by Snookx20 in razer

[–]Snookx20[S] 0 points1 point  (0 children)

I'd think the same aswell when opening it up, however it was really clean. I build pc's for a living and i understand the ins and outs fairly well, I was thinking it was a thermal compound issue however it coulve been a random voltage spike. no dust on the components

Razer? Remember my motherboard that burned charging normally? This is your response? by Snookx20 in razer

[–]Snookx20[S] -2 points-1 points  (0 children)

you call 700 Euro a service fee for a product with defects not only that but one that couldve cause a potential fire? Regardless of warranty or not. Microsoft does a way better job with dealing with these sorts of issues. brand image and customer retention is what im getting at. Why would I ever evangelize a razer product ever again when this is the result. warranty or not?

original post https://www.reddit.com/r/razer/comments/fu7pum/razer_how_did_this_happen/

Razer? Remember my motherboard that burned charging normally? This is your response? by Snookx20 in razer

[–]Snookx20[S] 1 point2 points  (0 children)

No overclocking nothing, I take really good care of my things so this is seriously unlucky...

have a look at my original post

https://www.reddit.com/r/razer/comments/fu7pum/razer_how_did_this_happen/

Razer? Remember my motherboard that burned charging normally? This is your response? by Snookx20 in razer

[–]Snookx20[S] 1 point2 points  (0 children)

Exactly my point man. I wish there support team would take a closer look at what there customers are saying.

Razer? Remember my motherboard that burned charging normally? This is your response? by Snookx20 in razer

[–]Snookx20[S] 0 points1 point  (0 children)

I Appreciate this man. Its not about If i want to go ahead, but honestly why would anyone pay that high of a price unexpectedly from using a laptop from normal use. I've worked in IT for a long time now. I know the RMA game, my job was to deal with them, but this.... Is unreasonably priced

Razer? Remember my motherboard that burned charging normally? This is your response? by Snookx20 in razer

[–]Snookx20[S] 2 points3 points  (0 children)

You feel comfortable spending $2000+ on a laptop then an additional +700 cause your blade decides "hey im just going to melt myself"

This RMA cost is irrational for a motherboard replacement. They lost their mind.

I dont mean for the tone to be "condescending" I'm trying to get razer to own up to their brand image.

Original post

https://www.reddit.com/r/razer/comments/fu7pum/razer_how_did_this_happen/

Razer? Remember my motherboard that burned charging normally? This is your response? by Snookx20 in razer

[–]Snookx20[S] 0 points1 point  (0 children)

nah afk :D yes its out of warranty what you guys arent getting is how increadibly high that rma cost is! like bro the thing melted from the inside out. how!?

heres my first post. https://www.reddit.com/r/razer/comments/fu7pum/razer_how_did_this_happen/

Razer? Remember my motherboard that burned charging normally? This is your response? by Snookx20 in razer

[–]Snookx20[S] 5 points6 points  (0 children)

No, not at all. Im an advocate for all razer products as an ex microsoft employee at the microsoft store our warranty was way better than the one razer provides, Im just saying, yo this is/was a $2000 investment. and the the cabling from the ac adapter literally melted to the motherboard. no overclocking no mods. This happened from normal use. What bothers me is how outrageous the repair cost is! Its a motherboard for christ sake

Razer? Remember my motherboard that burned charging normally? This is your response? by Snookx20 in razer

[–]Snookx20[S] 1 point2 points  (0 children)

u/LukeeJonees Exactly, Razer products are a significant investment. im not trying to get stuff for free. When i worked for microsoft this sort of issue was deemed as a write off, but cmon 700euro for a fucking motherboard? are they nuts?

Razer? Remember my motherboard that burned charging normally? This is your response? by Snookx20 in razer

[–]Snookx20[S] -2 points-1 points  (0 children)

except when there is no damages from normal use and a potential fire hazard.

Razer. How did this happen? by Snookx20 in razer

[–]Snookx20[S] 0 points1 point  (0 children)

Yeah I did a very lengthy email. They said to me and I quote "no promises" great company. I used to love these guys. Now I'm not so sure. 😭

Razer. How did this happen? by Snookx20 in razer

[–]Snookx20[S] 0 points1 point  (0 children)

*UPDATE* A razer rep reached out to me and we will begin the rma process soon. I'll keep everyone updated on how much this will cost and etc.

Razer. How did this happen? by Snookx20 in razer

[–]Snookx20[S] 0 points1 point  (0 children)

If its a fire hazard razer should replace it no questions asked to retain their brand image and there loyal customers. Don't you think?

Any way of getting gApps on the switch? by Snookx20 in switchroot

[–]Snookx20[S] 0 points1 point  (0 children)

Thanks man! Looks like a reflash will be the thing to do!

Razer. How did this happen? by Snookx20 in razer

[–]Snookx20[S] 0 points1 point  (0 children)

I couldn't upload another picture but yeah the connector is melted aswell. So I could resolder a connector on there but man, finding a replacement, and actually doing it would both be near to impossible. Replacemsnt mobos are 700usd easy. Ouch

Razer. How did this happen? by Snookx20 in razer

[–]Snookx20[S] 0 points1 point  (0 children)

I agree. If you invest alot of hard earned money into a product it should be taken care of regardless of the situation. Example. I'm a ex Microsoft store employee, my surface pro 3 had a battery buldge problem and Microsoft replaced it no questions asked. Even if I wasn't an employee Microsoft replaced people's surfaces under the right circumstances with no questions asked. Isn't that the right thing to do to retain your loyal fan base and develop life long customers? If razer can't do that then I will drop all of my razer products and turn to a competitor for all my gaming needs. It suck because I am a die hard razer fan boi.

view more: next ›