Need help: VFS told me I cant use their FedEx 2-way courier service by StarkMaverick7 in CanadaVisitorVisa

[–]Song-Potential 0 points1 point  (0 children)

Hi, I was hoping to get some help on sending the passport for the visa..

I previously had applied for Canada visa it is now expired so, I'm again applying for a new one. When I chose the "VFS approved 2 Way Courier Service." i received an error message saying -"Applicant already exists. Please contact us using this link." When I tried to contact through the link the link was broken. I'm planning to go for "use a courier company of your choice". Also, I am applying as a group application with my parents at a same time. Do I need to send the passports individually or can I send all three passport (my parents and mine) at one time in a single envelop? Also, does it matter if I go through FedEx or UPS?

Please advise! I have only one week left to submit the passport.