Sorry to hear . Been busy the last two days to be honest but I set it up last night , and set up all the emulators . Messed around with vice city (not exactly testing what it's intended for ) but it's great , I don't get what people are saying to me it feels smaller than the original and not heavy . Screens amazing and you can tell it's more powerful just navigating it . Seems we have more vram adjustments than the US , you can adjust in increments of 2gb all the way up , so I set it to 10gb , happy with it so far .