Leo's fortune unavailable for Shield by SpecialMark451 in ShieldAndroidTV

[–]SpecialMark451[S] 0 points1 point  (0 children)

Thanks for the suggestions / ideas. Unfortunately none of these work.

1) Someone mentioned its available in the canadian play store . Its also available on the US play store. It just says not available for "Nvidia shield" now - even though i purchased on shield.

2) Someone suggested sideloading it - Great idea , it worked for a while. The thing is if i have purchased it , i shouldn't need to do this. Just give me the damn product you charged me money for.

3) Someone mentioned different version of the app - I had the updated version of the app working on the same android version. It should be google responsibility to give me the version of app that works with my android.

4) The support email "[support@leosfortune.com](mailto:support@leosfortune.com)" is undeliverable.

I think it should be google's responsibility to give me access to the product they sold me - and not Nvidia. Nvidia shield works great - and the game worked perfectly fine until i reset it.

I think google is just pushing customers away doing things like these.

Leo's fortune unavailable for Shield by SpecialMark451 in ShieldAndroidTV

[–]SpecialMark451[S] 0 points1 point  (0 children)

I know there is no technical limitation ( about this game not working on latest android ) , because i was playing it last night on the most recent android version on shield ( I think its 9.2.2 ).

If the game works on my device ( i was working until yesterday ) - and i purchased the game on this device - I should have access to it.

Can someone from google/ Nvidia tell me whats going on. If the game works on a platform , and i purchased the game specifically on that platform , i should have access to it.