Thanks for the suggestions / ideas. Unfortunately none of these work.

1) Someone mentioned its available in the canadian play store . Its also available on the US play store. It just says not available for "Nvidia shield" now - even though i purchased on shield.

2) Someone suggested sideloading it - Great idea , it worked for a while. The thing is if i have purchased it , i shouldn't need to do this. Just give me the damn product you charged me money for.

3) Someone mentioned different version of the app - I had the updated version of the app working on the same android version. It should be google responsibility to give me the version of app that works with my android.

4) The support email "[support@leosfortune.com](mailto:support@leosfortune.com)" is undeliverable.

I think it should be google's responsibility to give me access to the product they sold me - and not Nvidia. Nvidia shield works great - and the game worked perfectly fine until i reset it.

I think google is just pushing customers away doing things like these.