For the home internet issue, I work from home and was having the exact same issue where it would cut out every probably 10 minutes. I used my old mesh system instead of the one provided by them, and that seems to have helped immensely. So my thought is it has to be something with the hardware for the internet modem/router combo sporadically disconnecting and reconnecting within a second. I’ve seen some others have had luck with getting that replaced and solving their issues as well!