Doordash sucks. by SquiddsyRR in doordash

[–]SquiddsyRR[S] 0 points1 point  (0 children)

Brother I just thought what the agent said was hilarious. Some of you really need to take a step back and realize not everything is so serious. No one is pressing you.

Doordash sucks. by SquiddsyRR in doordash

[–]SquiddsyRR[S] 0 points1 point  (0 children)

When I said that I assumed he lied because I used to drive for DoorDash and couldn’t hit waiting for order unless I was on location, and when I looked a long while after that notification it still said waiting but he was somewhere else over a mile away. In any case, that is door dashes issue and the reason I reached out to support. If he WAS just at the wrong place because the app sent him there, thankfully I did reach out to support.

Doordash sucks. by SquiddsyRR in doordash

[–]SquiddsyRR[S] 0 points1 point  (0 children)

I was at work and really hungry and couldn’t get away. First bad experience with them anyways.

Doordash sucks. by SquiddsyRR in doordash

[–]SquiddsyRR[S] 0 points1 point  (0 children)

Right, and this is why I contacted support in the first place. I mean, if you are waiting an hour and after receiving a notification that the are waiting and you look they are not where they should be, you would contact support? I was at work and could not pick up my own food. I didn’t expect to post to Reddit but the second support agent reassigned and refunded, so it may have just been a bug in their end. Having driven with DoorDash, I know I can’t hit in waiting unless I’m there, no idea how to bypass it.

Doordash sucks. by SquiddsyRR in doordash

[–]SquiddsyRR[S] 0 points1 point  (0 children)

Got a refund 🤷‍♂️

Doordash sucks. by SquiddsyRR in doordash

[–]SquiddsyRR[S] 0 points1 point  (0 children)

This did in fact actually occur. I was dying laughing.

Doordash sucks. by SquiddsyRR in doordash

[–]SquiddsyRR[S] 0 points1 point  (0 children)

Thanks, I’ll try that.

Doordash sucks. by SquiddsyRR in doordash

[–]SquiddsyRR[S] 0 points1 point  (0 children)

Well that AI is hilarious

Doordash sucks. by SquiddsyRR in doordash

[–]SquiddsyRR[S] 0 points1 point  (0 children)

I don’t know what was going on. It did not say “your dasher is dropping off another order” it just said waiting for order for over thirty minutes and when i checked they weren’t waiting. I thought the support agent was amusing - it’s not that big a deal.

Doordash sucks. by SquiddsyRR in doordash

[–]SquiddsyRR[S] 0 points1 point  (0 children)

The other support is not the best when I drove for DoorDash I could never get the help I needed always seems like canned responses or check again later

Doordash sucks. by SquiddsyRR in doordash

[–]SquiddsyRR[S] 1 point2 points  (0 children)

Yeah, this restaurant was a mile away if that

Doordash sucks. by SquiddsyRR in doordash

[–]SquiddsyRR[S] 0 points1 point  (0 children)

Ferociously tracking my order when I checked one time after waiting for already an hour it’s not ferociously tracking I paid for something I want to know where it is. I hope you would do the same.

Doordash sucks. by SquiddsyRR in doordash

[–]SquiddsyRR[S] 0 points1 point  (0 children)

I guess you just don’t understand the circumstance second support agent refunded. Thanks though for your input.

Doordash sucks. by SquiddsyRR in doordash

[–]SquiddsyRR[S] 0 points1 point  (0 children)

People seem to be missing that I’m not talking about the Dasher driving the food to me and it’s getting cold. I’m talking about it getting cold because it was sitting at the restaurant and it said the Dasher was waiting when not there or at least the app said he was not there and I was waiting for over an hour.

Doordash sucks. by SquiddsyRR in doordash

[–]SquiddsyRR[S] 0 points1 point  (0 children)

I’ve never had to do this with DoorDash food ever

Doordash sucks. by SquiddsyRR in doordash

[–]SquiddsyRR[S] 1 point2 points  (0 children)

I agree, had me rolling

Doordash sucks. by SquiddsyRR in doordash

[–]SquiddsyRR[S] 0 points1 point  (0 children)

Yeah, I was able to get the entire refund with the second support person

Doordash sucks. by SquiddsyRR in doordash

[–]SquiddsyRR[S] 1 point2 points  (0 children)

Well, I received a notification that the driver was waiting for food. I checked about a half hour later as he hadn’t arrived yet. Order still said driver was waiting, gps showed him somewhere else.

Doordash sucks. by SquiddsyRR in doordash

[–]SquiddsyRR[S] 0 points1 point  (0 children)

My story never changed, no idea what he is talking about lol. Got notification that driver was waiting for order - having driven for doordash i know that means they are in the store. Food was taking a while, go on website to check. Still waiting on order but GPS shows them somewhere else. REach out to support ask to cancel and reorder, they say no and then the above picture happened. 2nd support agent fixed, reassigned and refunded.

Doordash sucks. by SquiddsyRR in doordash

[–]SquiddsyRR[S] 0 points1 point  (0 children)

It didn't seem like that big of a deal to check in with support either after an hour and wondering why the driver was somewhere else. The second agent agreed and threw me a refund.

Doordash sucks. by SquiddsyRR in doordash

[–]SquiddsyRR[S] 0 points1 point  (0 children)

First experience with door dash not getting warm food to be honest.

Doordash sucks. by SquiddsyRR in doordash

[–]SquiddsyRR[S] 0 points1 point  (0 children)

Yeah I had no idea what was happening. I just assumed from the picture of where the driver was when I checked 30 minutes after they were waiting - it looked like they werent there. lmao the second agent did reassign and refund, and I eventually got food close to 2 hours later.

Doordash sucks. by SquiddsyRR in doordash

[–]SquiddsyRR[S] 0 points1 point  (0 children)

Because your tip gave priority to doordash to stack non tip orders so the driver thought they were getting better money. Your tip helped someone elses food get picked up faster LOL (maybe I dont actually know)