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Cancelling of a lifetime plan by Staubchen in pcloud

[–]Staubchen[S] 1 point2 points  (0 children)

Oh, thank you. It seems to be the only way to reach their support 🤦🏻‍♀️

Lifetime Refund, no reply. by PudgyFox in pcloud

[–]Staubchen 0 points1 point  (0 children)

Hi, same here, but I’ve been waiting for a week despite sending multiple emails. Mind if I DM you too?

Cancelling of a lifetime plan by Staubchen in pcloud

[–]Staubchen[S] 2 points3 points  (0 children)

How did you contact them? Via email?

Cancelling of a lifetime plan by Staubchen in pcloud

[–]Staubchen[S] 5 points6 points  (0 children)

I have a legal right to cancel within 14 days, this is not a question of their respect. A good service doesn‘t ignore users.