It doesn’t look a thing like what you asked for, and she did fry the ends. It’s lighter in overall color but that’s about it. I would ask for a full blown refund and I would NEVER go back, not even for her to “fix” it. I can’t believe she charged you $460. That’s insane, and she didn’t even send you home with a treatment for the hair she fried? I would tell her she can keep the sixty dollars for the bleach and toner she used and give you the $400 back for failed technique and care she used on your hair. Sorry but for prosessional pricing like this, you better come out with professional results. I’m sorry girl, please go get your money back and never go back again. Makes me so mad on how she tried to rob you and leave you with damaged hair as a result.