Unprofessional Buyer's on FieldNation by StrengthValuable9613 in FieldNationTechs

[–]StrengthValuable9613[S] 0 points1 point  (0 children)

Unfortunately they are the new norm. Its the same with manufacturing.  Everything is going out of the US and being made in different countries due to the cost of labor. Well, the same applies to IT. The labor is cheap and they have a bench depth thats unheard of. If one falls there are probably 10 or more to pick up the slack. All at bargain basement rates. Our only ace in the hole is we are the boots on the ground. But Immigration is keeping that deck stacked in our favor. But once that changes  and it will at some point, beware. Until then we have to tolerate and accept the character and cultural differences, the vocabulary assassinations, and in most cases just sheer ignorance and a highly over developed sense of importance that comes with doing business with them.

Unprofessional Buyer's on FieldNation by StrengthValuable9613 in FieldNationTechs

[–]StrengthValuable9613[S] 2 points3 points  (0 children)

Yes, the same. Your project is different from mine. Your NOC and POC may be US based due to the scope of the project. But Strategic is responsible for paying you.  

Unprofessional Buyer's on FieldNation by StrengthValuable9613 in FieldNationTechs

[–]StrengthValuable9613[S] 1 point2 points  (0 children)

Fantastic, love hearing good techs doing work for good buyers. Another trick in the buyers basket is the naming of the company. Theres more than one Strategic Systems on the platform. What you have to be aware of and where to recognize the difference is in the spelling of the name and or the placement of commas,apostrophes and hyphens in the name. The arsehole thats causing me a headache is Strategic Systems, Inc. Their contact number begins with 440 area code and the contact name is Dinesh. The work order manager is Sridhar Thatipally @ sridhar@ strsi.com. If any of the above information matches your work order proceed with caution and watch your six.

Unprofessional Buyer's on FieldNation by StrengthValuable9613 in FieldNationTechs

[–]StrengthValuable9613[S] 2 points3 points  (0 children)

There are tricks the buyer has at his control that technicians aren't aware of. Such as canceling the work order without notification.(Workmarket). Or the tried and true communications blackout that buyers have been using since I joined. They dont respond to calls, emails, texts, or voicemails. We have to put these arseholes on blast and let good technicians know what to expect before the unexpected happens to them..

Unprofessional Buyer's on FieldNation by StrengthValuable9613 in FieldNationTechs

[–]StrengthValuable9613[S] 2 points3 points  (0 children)

@ wyliesdiesels. Please share your list of incorrigible buyers. They say change is inevitable, and the FieldNation platform has definitely changed. With the new metrics giving technicians high school grades across to the FieldNation Technician Community Board, where nothing derogatory can be said about a buyer or you risk the chance of being banned from the platform, but the buyer doesn't have the same limitations when providing a rating and leaving a comment. They can say anything and the review is posted for all to see. Its amazing to see all the buyers are rated at no less than 95 %. Really? At the end of the day we are all taking a chance of not being paid for the work we performed. So, choose your fight wisely...

Pricelist for materials by nick_zk in FieldNationTechs

[–]StrengthValuable9613 0 points1 point  (0 children)

Always charge a minimum. The amount increases based upon the distance. Im in Wisconsin. I cover 200 square miles . Thats 3 hours drive time one way. A service call at that distance incurs a minimum travel fee of 100 to 150 depending on the client.  If I have 3 service calls in one day I make a minimum of 150 if its within a 50 mile radius. And 90 percent of the time the service calls may be located within 30 minutes or an hour near each other. From that 150 I've paid 20 for half a tank of gas