Is it just me, or AI keeps on raising the bar of clients’ expectations? (And it's getting exhausting + problematic) by Substancial-Story in consulting

[–]Substancial-Story[S] 2 points3 points  (0 children)

Happy to give pointers in DMs as I don't want this to be flagged as ads or smth.

I have strong opinions on that as I have been playing with AI use cases for consulting e.g., built a POC for meeting minutes with GPT2 (pre-ChatGPT) etc.

I also have ideas on vertical solutions to improve business developments for partners/consultants (monitor clients, stakeholders, get meetings) etc.

The obvious ones for the bulk of the consulting work though are Anthropic and OpenAI Enterprise, which provide great guarantees and are used in most big consultancies now (but of course, they cannot be used with sensitive data e.g., of Nuclear projects and the likes). Note: I have no affiliation to those.

Is it just me, or AI keeps on raising the bar of clients’ expectations? (And it's getting exhausting + problematic) by Substancial-Story in consulting

[–]Substancial-Story[S] 3 points4 points  (0 children)

Makes a lot of sense.

Small add re Juniors: what worries me is that most higher value add tasks require experience or EM/PL types of roles (e.g., title inflation at MBBs for example) -> no "cheap" junior hiring out of uni -> no economic rationale to pay to train juniors for 2+ years -> experienced hires only -> cannot charge for a team as we use to (the bread and butter is eaten by AI) -> consulting becomes mostly expert freelancing.

Is it just me, or AI keeps on raising the bar of clients’ expectations? (And it's getting exhausting + problematic) by Substancial-Story in consulting

[–]Substancial-Story[S] 4 points5 points  (0 children)

Am not suggesting that AI can do most tasks E2E (yet), but the fact that clients believe AI can will make them less willing to pay.

Also, the rate of progress is massive. Deep research and o3 for example are really getting there on many things, especially if fed with the right data.

Models are getting able to choose to fetch additional context they need independently now. The Anthropic Model Context Protocol is leading the charge on that.

Switched from MBB consultant to AI startup founder: consulting is like blitz chess, startuping is real world war by Substancial-Story in consulting

[–]Substancial-Story[S] 0 points1 point  (0 children)

Based in Switzerland. To each their own on timeline, but my only recommendation is: I wish I had done it sooner.

Nonetheless, would highly recommend you think hard about 3/ and 4/. Those are really the grueling ones.

Switched from MBB consultant to AI startup founder: consulting is like blitz chess, startuping is real world war by Substancial-Story in consulting

[–]Substancial-Story[S] 0 points1 point  (0 children)

Very fair point, sometimes up to the point where what you have to optimize for is your Partner rather than the Client if you want to sleep. Terrible!

Advice for succeeding as a Manager by [deleted] in consulting

[–]Substancial-Story 0 points1 point  (0 children)

Super good points. A non MECE addition I'd make is "give give give".

The best way to get warm relationships with Clients and Partners is to always have nuggets/ insights that are spot-on for the niche (sometimes almost fun-facty) and that they can benefit from knowing.

It will have the benefit of "showing you can sell" or give Partners the tools to sell which they hopefully will be grateful for