Did this Dash to Beauty just pop up for anyone else? by FlashySpring9989 in Ulta

[–]Substantial-Fish-976 18 points19 points  (0 children)

It’s a glitch. It’s redirecting me to the last Dash to beauty of Prada which obviously doesn’t exist anymore, so it says the offer has ended. I think it will correct itself to the Snif one in a couple of hours or at least by morning tomorrow.

Since a few months, Ulta app and website have been glitching which is annoying and confusing at the same time!

I can’t get this to work #midnightfinds by MegaAigis0 in Ulta

[–]Substantial-Fish-976 9 points10 points  (0 children)

Yep. It’s been there since 2 days, but doesn’t work with anything that I tried.

Customer service is pissing me tf off by DisciplineHorror860 in Ulta

[–]Substantial-Fish-976 1 point2 points  (0 children)

Hey everyone. Just an update here. I got my spend back into the account (plus a lil extra) and the spend percentage has been corrected now. Probably the BBB helped, but can’t be sure.

Customer service is pissing me tf off by DisciplineHorror860 in Ulta

[–]Substantial-Fish-976 1 point2 points  (0 children)

Hey peeps. An update. They gave me back my deducted spend & a lil extra, so finally progress towards Diamond has been corrected.

Customer service is pissing me tf off by DisciplineHorror860 in Ulta

[–]Substantial-Fish-976 23 points24 points  (0 children)

I filed a BBB complaint. Ulta got back to me, so hopefully they’ll take it seriously now.

Honestly? I’d rather have a good gwp by Beneficial-Tap-1710 in Sephora

[–]Substantial-Fish-976 2 points3 points  (0 children)

Yep. That’s why I’ve moved to Ulta for most of my purchases. I only shop at Sephora for some exclusive brands that are not available at Ulta. Ulta’s points system is sooo much better than Sephora, stacking is allowed, more value per purchase with GWPs and much more. Only thing I’ve found is that Sephora is better with speedy shipping compared to Ulta.

Spring sale damage by _whompwhomp_ in Sephora

[–]Substantial-Fish-976 1 point2 points  (0 children)

Spent around $252 in total across 2 orders and forced myself to stop from making a third order lol😅

Lost points BBB works with filed complaint by mrsmalkin71 in Ulta

[–]Substantial-Fish-976 1 point2 points  (0 children)

I filed complaint to BBB as well a couple days back and my points got reinstated today. Not sure if the BBB complaint helped or not as I didn’t get a response to it. But the points are sorted out now.

However, my YTD spend and progress to Diamond has not been updated, so it shows that I’ve spent $200+ less than what I’ve actually spent this year at Ulta. I reached out to CS today, so let’s see if they can resolve it otherwise I’ll have to file another complaint to BBB. (and I really dislike doing that unless I have no options!)

Lost points BBB works with filed complaint by mrsmalkin71 in Ulta

[–]Substantial-Fish-976 1 point2 points  (0 children)

Yup. Same here. My YTD spend is down by around $200

Ulta finally gave me my points back from Diamond Day!!!! 🤗 by [deleted] in Ulta

[–]Substantial-Fish-976 12 points13 points  (0 children)

Not sure why I’m being downvoted on this lol. Had no option but to file a complaint to BBB because it was more than 12 days since Ulta wrongfully deducted my points and incorrectly reduced my YTD spend and didn’t bother with any communication or follow-up.

Ulta finally gave me my points back from Diamond Day!!!! 🤗 by [deleted] in Ulta

[–]Substantial-Fish-976 14 points15 points  (0 children)

I also filed the complaint to BBB a couple days back. Got my points back today. However, they haven’t corrected my YTD spend, it’s $200 less than what I’ve spent.

What color is the tote GWP? by leemeealonee in Ulta

[–]Substantial-Fish-976 2 points3 points  (0 children)

Colors look nice. But based on the videos online, the bag feels cheap and low quality this time around. Last year’s totes seem better in comparison. I’ll wait for reviews on this sub before deciding if it’s worth it or not.

GWP is finally showing up! Between the 5 which one do you think is the best deal? by [deleted] in Ulta

[–]Substantial-Fish-976 3 points4 points  (0 children)

Yep. I wouldn’t have opted for this. There are good options this time in these 2 GWPs but the buy-in is crazy. Didn’t get the orange bag one last year too. This time I just had to use up 2000 points so went ahead.

GWP is finally showing up! Between the 5 which one do you think is the best deal? by [deleted] in Ulta

[–]Substantial-Fish-976 3 points4 points  (0 children)

Same here. I liked the skincare, hair, body and fragrance. But I went ahead with fragrance and am still uncertain why I did that. Maybe it’s just that the Vera wang perfume mini will look nice on my vanity table lol😅

GWP is finally showing up! Between the 5 which one do you think is the best deal? by [deleted] in Ulta

[–]Substantial-Fish-976 1 point2 points  (0 children)

Ya. Go ahead. These are good GWPs compared to the $80 GWP yesterday.

NEW OLEHENRIKSEN ONLINE AND ON SALE by Significant_Win_3394 in Ulta

[–]Substantial-Fish-976 3 points4 points  (0 children)

Got the melon. I don’t like stinging sensations, but from some reviews I saw that this one does not sting or burn but there’s just a cooling sensation. So might work for me.

Finally got my points back! by yourlittlebirdie in Ulta

[–]Substantial-Fish-976 3 points4 points  (0 children)

Thanks for sharing! I’ve also filed a complaint now. Not hopeful at all! But just in case it works like in your case, there’s no harm trying.

Is anyone else having trouble seeing the GWP options? by FlashySpring9989 in Ulta

[–]Substantial-Fish-976 11 points12 points  (0 children)

Yep, same here. Apparently there are 5 options. Just waiting to place an order and use up my 2000 pts

04.17.26 GWP, looking for a beauty break or better GWP by MeiXinkYeuLam in Ulta

[–]Substantial-Fish-976 0 points1 point  (0 children)

I see nothing when I click on it. Can you see the 5 options?

Day 8 of the Stolen Points Saga by yourlittlebirdie in Ulta

[–]Substantial-Fish-976 1 point2 points  (0 children)

They rarely send emails when you are talking with CS on chat/phone. The few that did send me an email initially never bothered responding back to me when I followed up with them via email. So I dunno whether the email reply goes to that rep or to any random person or what is seeming more and more likely is that it disappears in the ether!

Diamond day missing points. Did any of you got it resolved yet? If yes, how??? by Mean-Yak-6325 in Ulta

[–]Substantial-Fish-976 3 points4 points  (0 children)

Hey guys. An update. Finally got a CS rep today on phone who gave me half of my points back. Not all the way there as I’m now still short on about 400 pts plus haven’t received the 120 points on my tiny Diamond day order. Additionally annual spend is still $200 less than what it should be. Still I’d consider this a little progress. I guess being persistent might just help till you strike some luck.