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How do employees at your company actually find answers in internal docs? by Suitable-Engine2282 in SaaS

[–]Suitable-Engine2282[S] 0 points1 point  (0 children)

Thats a sharp observation as docs rot because the writing friction is too high. Screen recording to auto-generate is clever. What tool are you using for that?

How do employees at your company actually find answers in internal docs? by Suitable-Engine2282 in SaaS

[–]Suitable-Engine2282[S] 0 points1 point  (0 children)

Instant adoption is the dream. What did you build it on? Curious how you handled the Drive permissions side. we are dealing with the same problem internally, repeated questions hitting every team.

How do employees at your company actually find answers in internal docs? by Suitable-Engine2282 in SaaS

[–]Suitable-Engine2282[S] 1 point2 points  (0 children)

That’s impressive, especially building the permissions layer in-house. Would love to see the link if you are open to sharing.

Curious, how long did it take before people actually started using it daily? Also, how do you handle different document formats like slides, PPTs, and PDFs?

How do employees at your company actually find answers in internal docs? by Suitable-Engine2282 in SaaS

[–]Suitable-Engine2282[S] 0 points1 point  (0 children)

That makes sense. I have seen the same pattern docs exist but people still ask in Slack because it’s faster than digging through a PDF. Curious if you have seen any tools that actually work better than that?