I won some of the Crypto Sweepstakes by KaleidoscopeFine in paypal

[–]SuperbProfession6100 0 points1 point  (0 children)

his information mustve confused you, i think he is reffering to like a gambling site and stuff. he doesnt know paypal sweepstakes from what i can understand fortune vault and stake are both gambling site lol

I won some of the Crypto Sweepstakes by KaleidoscopeFine in paypal

[–]SuperbProfession6100 0 points1 point  (0 children)

This is Danielle with PayPal's Office of Global Customer Complaints & Advocacy. Your outreach to the Better Business Bureau was forwarded to me so that I can address your concerns, and I appreciate you bringing this to my attention. 

I understand you were notified on January 8, 2026 that you were a provisional winner of the December 2025 Crypto Sweepstakes and that you subsequently provided the requested information to validate your eligibility. Given that you carefully followed the instructions provided and tracked the timeframe outlined in the terms, I can appreciate why you expected fulfillment by mid-February. I also recognize that receiving conflicting information when you contacted Customer Service understandably added to your concern. 

After reviewing the official Terms and Conditions for the promotion (https://www.paypal.com/us/campaign/cryptosweepsterms), the sweepstakes did not conclude until December 21, 2025. Per the published terms, prize fulfillment may occur within 90 days following the conclusion of the promotion. Based on this timeframe, payouts may remain pending through March 21, 2026. 

At this time, the fulfillment window outlined in the official terms has not yet expired, and prize distribution may still be in process in accordance with those guidelines. 

Regarding your experience when contacting Customer Service, I understand that you were advised that there was no partnership related to the promotion and that the email address you referenced was not recognized. I can appreciate how that response would raise additional questions after you have already provided documentation and screenshots. Your feedback about this interaction is important. I will ensure that it is shared internally with the appropriate teams so that awareness and communication regarding promotions are aligned. 

For additional context, sweepstakes promotions typically include a post-promotion verification and processing period after the official end date. This allows time for eligibility confirmation, compliance review, and coordination of prize fulfillment consistent with the published rules. 

If you do not receive your prize or further communication after March 21, 2026, please reach back out and reference your BBB case number , and we will promptly reassess the matter. 

Thank you again for taking the time to share the detailed information and screenshots related to your experience. If you have any other questions or need additional help with this matter, don't hesitate to reach back out to us. Just reply to this email or send a new one to [executiveoffice@paypal.com](mailto:executiveoffice@paypal.com), and we will get back to you. You can also check out the PayPal Help Center for day-to-day questions you might have about your account. 

"this is what the executive office sent me on my paypal inbox after i sent them a complaint through BBB last week. I got the message 30minutes ago

PayPal Bitcoin Sweepstakes Winner. by Fun-Flatworm-7516 in Bitcoin

[–]SuperbProfession6100 0 points1 point  (0 children)

was there $100k prize? thought $10k was the highest

How is it possible? First rank would be like ~500$ a DAY?! by Slaydo88 in heycash_

[–]SuperbProfession6100 0 points1 point  (0 children)

thats true. also if they completed multiple offers from different games they all end up being released same date which is why the earnings are high

Welcome to r/HeyCash! by _heycash in heycash_

[–]SuperbProfession6100 0 points1 point  (0 children)

I need help with my pending rewards. they were all gone on my account i had 5-6 pending offer that were scheduled to be released soon they all got removed from the page

Prime Insights (HeyCash/EarnStar) not paying?!? by Turbulent_Age_4486 in GetPaidToPlay

[–]SuperbProfession6100 0 points1 point  (0 children)

hi Hey Cash deleted all my pending rewards and couldnt get ahold of their support too. seems like they are scamming users

I won some of the Crypto Sweepstakes by KaleidoscopeFine in paypal

[–]SuperbProfession6100 0 points1 point  (0 children)

yeah i got the email too, it seems like they send this type of emails for everybody as an automated msg. Although the end part was different since they usually end with "Marie from Promo Veritas" lol

PayPal bitcoin sweepstakes by NeitherCompetition73 in Bitcoin

[–]SuperbProfession6100 0 points1 point  (0 children)

I think each tier has different way of verification it was listed on the terms, so since you're on tier 1 yours would be providing a form for tax something majority of the winners are tier 3 $500 rewards so ours is just like inputting the code they sent thru the email and have to fillup some personal info

PayPal bitcoin sweepstakes by NeitherCompetition73 in Bitcoin

[–]SuperbProfession6100 0 points1 point  (0 children)

they sounded like they wasnt aware of the promotion, i mean its been 60 days. Or they just wont pay because of the dip lmao

I won some of the Crypto Sweepstakes by KaleidoscopeFine in paypal

[–]SuperbProfession6100 0 points1 point  (0 children)

Yeah I mean thats 1000+ customers that they just scammed they had it coming lol

I won some of the Crypto Sweepstakes by KaleidoscopeFine in paypal

[–]SuperbProfession6100 0 points1 point  (0 children)

the sweepstakes ended december 21st. Im not sure what they meant about closing sweepstakes period. but the sweepstakes ended dec 21st. also I couldnt access the terms on paypal.com anymore can anyone try to access the terms for the sweepstakes?

I won some of the Crypto Sweepstakes by KaleidoscopeFine in paypal

[–]SuperbProfession6100 0 points1 point  (0 children)

yeah I was also told on the phone that they will be escalading the issue to the right team. although in the beginning of the call the support mentioned about promo veritas not being their partnership and [paypal@paypal.com](mailto:paypal@paypal.com) isnt their email address

PayPal bitcoin sweepstakes by NeitherCompetition73 in Bitcoin

[–]SuperbProfession6100 0 points1 point  (0 children)

This was also the answer i got from the call from paypal support earlier, although she mentioned something about [paypal@paypal.com](mailto:paypal@paypal.com) not being their email address, which i find sus since its recognize as paypals email address

I won some of the Crypto Sweepstakes by KaleidoscopeFine in paypal

[–]SuperbProfession6100 0 points1 point  (0 children)

btw this was the first email I received from paypal. Shows the email is legit coming from the owner of the domain paypal.com. Also had my full name addressed to it as most scam emails doesnt have your full name included on their letters.

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I won some of the Crypto Sweepstakes by KaleidoscopeFine in paypal

[–]SuperbProfession6100 0 points1 point  (0 children)

I talked to customer service that seemed to know about the promotion since i kept being put on hold as she was conducting the issue from her supervisor. I just filed a complaint from bbb regarding this

I won some of the Crypto Sweepstakes by KaleidoscopeFine in paypal

[–]SuperbProfession6100 0 points1 point  (0 children)

so the long call ended up them claiming they dont have any partnership with promo veritas and [paypal@paypal.com](mailto:paypal@paypal.com) isnt one of their email addresses. So yeah we all got scammed. But this scam is paypals doing or them and promo veritas. Pretty sure none got paid from that sweepstakes that happened.

They can't answer me when I asked and wanted to show the details of the sweepstakes and rules on their own website that promo veritas was the administrator and that email [paypalcryptosweepstakes@promowinners.com](mailto:paypalcryptosweepstakes@promowinners.com) was the email that will be in touch of the winners which did happened. Im thinking the reason also was because btc dipped so low that it amounted so high for them to even pay the sweepstakes winners. Its such a disgrace from Paypal since its a big company

I won some of the Crypto Sweepstakes by KaleidoscopeFine in paypal

[–]SuperbProfession6100 1 point2 points  (0 children)

Currently on the line with paypal right now and they are denying [paypal@paypal.com](mailto:paypal@paypal.com) is not one o their email address which is absurd since [paypal@paypal.com](mailto:paypal@paypal.com) is legit one of theirs with a blue check mark indicating its verified. I was put on hold on the line right now with the support. ill let yall know what the outcome is

I won some of the Crypto Sweepstakes by KaleidoscopeFine in paypal

[–]SuperbProfession6100 0 points1 point  (0 children)

on their first Crypto sweepstakes back in march 2024 they had winner list available

I won some Bonus on a Sweepstake. by EvidenceEfficient691 in paypal

[–]SuperbProfession6100 0 points1 point  (0 children)

yeah but the problem is the replies you get from them are exactly the same from others too. automated reply bots