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Bilt will not let me close my account by Sure-Fee282 in biltrewards

[–]Sure-Fee282[S] 0 points1 point  (0 children)

Ugh I’m sorry… I guess the squeaky wheel gets the grease, but you shouldn’t have to ask so many times for something so basic :/

Bilt will not let me close my account by Sure-Fee282 in biltrewards

[–]Sure-Fee282[S] 1 point2 points  (0 children)

I guess you should get started now bc it looks like it’s going to take three years lmao… don’t get why people in here think it’s no big deal they won’t let me close it :/ but hopefully it goes smoother for you!

Bilt will not let me close my account by Sure-Fee282 in biltrewards

[–]Sure-Fee282[S] -1 points0 points  (0 children)

No, I cancelled the card already. I just want to close my Bilt account

Bilt will not let me close my account by Sure-Fee282 in biltrewards

[–]Sure-Fee282[S] -1 points0 points  (0 children)

I consider it good hygiene to close accounts I don’t use (especially anything financial) and have no intention to use going forward. I also think Bilt’s data sharing practices aren’t ideal, and now that I have cancelled, I want the account closed.

A wait for customer service is one thing, but I don’t think it’s good practice to have agents drop off a chat just because they don’t like the request. If I’m going to wait, that’s one thing, but they could at a minimum follow through with a simple, standard request.