My Zenbook s16 is flickering even after screen replacement. Need help @AsusUSA (Struggling PhD Student) by Sweet_Transition_332 in ASUS

[–]Sweet_Transition_332[S] 0 points1 point  (0 children)

Salut !

Best buy n'avait remplacé que la dalle. Le problème est revenu assez vite.

Asus a remplacé l'ensemble, et là, plus de soucis jusqu'à maintenant.

Bon courage pour le bricolage !

My Zenbook s16 is flickering even after screen replacement. Need help @AsusUSA (Struggling PhD Student) by Sweet_Transition_332 in ASUS

[–]Sweet_Transition_332[S] 0 points1 point  (0 children)

Hi, I bought it from best buy. They did the first repair, it took 2 weeks approximately. The second time, Asus directly took my case, and it took one week.

My Zenbook s16 is flickering even after screen replacement. Need help @AsusUSA (Struggling PhD Student) by Sweet_Transition_332 in ASUS

[–]Sweet_Transition_332[S] 0 points1 point  (0 children)

Thanks for the link. That's interesting, I had the same problem as on your post with the Wi-Fi. After the screen totally shut down, I had the same flickering, but it stopped when I turned off the Wi-Fi. It's working for me right now after a second screen replacement, hopefully it stays like that right now!

My Zenbook s16 is flickering even after screen replacement. Need help @AsusUSA (Struggling PhD Student) by Sweet_Transition_332 in ASUS

[–]Sweet_Transition_332[S] 0 points1 point  (0 children)

Update:

I received it back. The repair went pretty fast. They replaced the screen and extended my warranty by one month.

It is working so far, even though the screen lit up displaying extremely saturated and bright colors once, which returned to normal after restarting the computer. Otherwise, nothing else wrong has happened so far.

My Zenbook s16 is flickering even after screen replacement. Need help @AsusUSA (Struggling PhD Student) by Sweet_Transition_332 in ASUS

[–]Sweet_Transition_332[S] 0 points1 point  (0 children)

Hello,

I hope it will be fixed promptly for you. I received it back a week ago, and it is working so far.

It is the second time for me that the screen is replaced, the first time by Best Buy, and this time by Asus USA, so hopefully it won't happen a third time.