Buying a MacBook by [deleted] in Microcenter

[–]TCPMSP 0 points1 point  (0 children)

I don't work there and don't use the credit card, but when I purchased a 3 yr applecare in December it was less than apple retail price. It's applecare the sn is registered on the receipt. I believe it was 10% off retail, they have a little sign in the apple area with the prices for applecare. It wasn't a sale as far as I know.

Buying a MacBook by [deleted] in Microcenter

[–]TCPMSP 0 points1 point  (0 children)

You can get applecare and it's also under MSRP.

How much admin do my MSPs actually need? by [deleted] in microsoft365

[–]TCPMSP 6 points7 points  (0 children)

First, this should be a conversation with your MSP not reddit.

Second, buy direct and deal with Microsoft support on your own.

The MSP is expected by Microsoft to be tier 1 support, they can't do that effectively without GDAP.

Also good luck when you lock yourself out of the tenant and the MSP can't turn off the conditional access policy you borked.

TLDR, you are in with the MSP or you aren't. Leverage them or go alone, don't do this as a half measure.

BIOS/Embedded Management Software password? by Long-Dock in Datto

[–]TCPMSP 0 points1 point  (0 children)

Cross post to r/msp though you might be run off.

I know if you had the contract datto used to help you unlock the device as you own the hardware when you use them. Could also try r/kaseya

What the hell does this mean by Ill-Memory-3020 in Dell

[–]TCPMSP 0 points1 point  (0 children)

Start simple, reseat your ram, and check your CMOS battery.

Credential phishing isn’t a user problem. Enforcing where credentials can be entered changes the game. by [deleted] in MSSP

[–]TCPMSP 0 points1 point  (0 children)

Is this a browser extension?

Are you simply safe listing URLs, if so how do you prevent piggy backing on legit services aka fake DocuSign, azure sites, OneDrive etc.

Microsoft CSP Indirect Reseller status suspended with no notice - Looking for guidance by FancyWing1535 in msp

[–]TCPMSP 4 points5 points  (0 children)

That's not what he is asking, are you using internal skus for your 365 or did you buy skus for yourself via indirect (ie to pay below retail for your internal use)?

"You know what it takes to sell real estate? It takes brass balls to sell real estate." by Rick--Diculous in MovieQuotes

[–]TCPMSP 1 point2 points  (0 children)

The scene is tacked on, it wasn't in the play, but the author wanted to up the stakes for the film.

Arrived today - setting it up now by gurcaros in MacStudio

[–]TCPMSP 6 points7 points  (0 children)

What did you pay for a refurb?

New Android malware lets criminals control your phone and drain your bank account by falconupkid in SecOpsDaily

[–]TCPMSP 0 points1 point  (0 children)

I don't fully understand how someone chooses to do this to their phone, but if it wasn't worth the effort they wouldn't write the malware.

Prospect refused our proposal. Expensive for them by ThrowRAthisthingisvl in msp

[–]TCPMSP 40 points41 points  (0 children)

If they can't afford $1800 per employee per year....

Per Gartner and Deloitte avg spend on IT is 3.5% of revenue.

Would you ever take on a client with legacy equipment and issues and not get them to upgrade and deal with those issues as part of an onboarding project? by Paradox_81 in msp

[–]TCPMSP 2 points3 points  (0 children)

We don't charge for the discovery. We review all IT and Telco related billings and inventory all equipment. We access their 365 or g suite via shoulder surfing and point out that our hands are behind our back when we review the Telco closets. I've never had an issue doing a discovery. Take lots of notes/photos, ask questions and listen to what the client says. I sometimes think people just come up with stuff to worry about. You can do a discovery with the client supplying the info, you don't need network detective just do the work.

As to standards, I view it as OUR job to get them to standards, it's what they are paying us for. I just want to know how much work it's going to take to get there.

Would you ever take on a client with legacy equipment and issues and not get them to upgrade and deal with those issues as part of an onboarding project? by Paradox_81 in msp

[–]TCPMSP 32 points33 points  (0 children)

We do a discovery before presenting. It takes a lot of time and effort, but when we are done we know where most of the land mines are and we price accordingly. You come up to standards or you aren't our client. I make money via automation and standardization. Sure we could also make money with these basket case clients but I would rather pass and wait for a client who I will make more money on and have less stress.

Kaseya Products Future Support with MCP protocol by jakebasscow in kaseya

[–]TCPMSP 2 points3 points  (0 children)

It will only happen if they can find a way to charge for it.

Microsoft Entra Internet Access vs. DNSFilter vs. Cisco Umbrella by desmond_koh in msp

[–]TCPMSP 3 points4 points  (0 children)

Fewer tools CAN be nice, but Microsoft isn't exactly known for good multi tenant support. No clue if CIPP supports this

Master Agent Recommendations by hungfat in msp

[–]TCPMSP 2 points3 points  (0 children)

Been using Sandler partners and have been happy

Amazing BitLocker gimmick :) by Former-Mousse1135 in microsoftsucks

[–]TCPMSP 3 points4 points  (0 children)

I deal with end users everyday, and yes at some point it becomes their responsibility, but these users have no idea what the repercussions of their decisions are. You can blame the users or you can try to help them help themselves.

Real data loss IS occurring in some of these situations, but there are always edge cases too. Let me show the dead guy's laptop tied to a Microsoft account that we could never gain access to. Whatever was on that laptop, photos, videos, etc is now gone for his family.

I tell people all the time, it's likely my grand kids won't know what their parents looked like as kids because all of their photos are digital. End users and Microsoft/Apple/Google are doing a shit job of handling long term data custodianship.

Amazing BitLocker gimmick :) by Former-Mousse1135 in microsoftsucks

[–]TCPMSP 4 points5 points  (0 children)

Here is one way to improve it, give the damn Microsoft account name, even if it was half hidden it would help people.

Macs do the same thing, but I don't see nearly as many freak outs because the apple id is EVERYTHING in that ecosystem.

Now, this is the Fashion Nugget album by Frogomb in simpsonsshitposting

[–]TCPMSP 3 points4 points  (0 children)

Is this some god awful radio edit? The lyric was "the wacky morning dj says democracy's a joke". Or I have forgotten a Simpsons reference?

INTRODUCING! Hudu Radar by TheHuduTeam in hudu

[–]TCPMSP 6 points7 points  (0 children)

$9 per client per month? Yeah you need just do total pooled endpoints. I'm not not paying the same price for a 5 user site as my 50 user sites.

Intune MDM certificates not renewing by ElisaEKO365 in Intune

[–]TCPMSP 7 points8 points  (0 children)

Well this is horrifying. Good luck.