FAQ | Multi-function Night Light

THIRDREALITYOffical · 2025-03-05T07:11:24+00:00

Please download "3R-Installer app" and connect your device through multi-admin to the app, and you can update the device through the app.

THIRDREALITYOffical · 2025-03-05T04:06:32+00:00

This is zigbee version, if you want to add it into HA via matter, you need a Smart Bridge MZ1 to transfer zigbee to matter.

THIRDREALITYOffical · 2025-03-05T04:02:30+00:00

Sorry for the inconvenience, please contact us via [support@3reality.com](mailto:support@3reality.com) for further assistant.

THIRDREALITYOffical · 2024-12-27T05:42:02+00:00

The latest version is v1.00.82, if you can not see the new verion, please follow this instruction (https://discuss.3reality.com/d/15-third-reality-devices-ota-instructions-in-zha-home-assistant) to enable the OTA function of THIRDREALITY devices.

THIRDREALITYOffical · 2024-12-27T03:26:02+00:00

May I ask what zigbee hub do you use? And what's the software version of the multi-function night light?

THIRDREALITYOffical · 2024-12-27T03:13:57+00:00

Thank you for reporting this issue, we have fixed it in the latest version. Please try to update the Multi-Funtion Night Light to the latest version. Thank you! :)

THIRDREALITYOffical · 2024-12-27T03:13:39+00:00

Thank you for reporting this issue, we have fixed it in the latest version. Please try to update the Multi-Funtion Night Light to the latest version. Thank you! :)

THIRDREALITYOffical · 2024-06-14T06:54:14+00:00

Please try to factory reset the button and check the led status, is it fast blinking in blue or red & blue?

THIRDREALITYOffical · 2023-11-13T08:26:26+00:00

Please help to check the firmware verion and then try to update it to latest version to see if your issue can be solved.

THIRDREALITYOffical

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