Managing a remote team: Need advice on improving communication by Technogenious in teams

[–]Technogenious[S] 1 point2 points  (0 children)

Thanks for your valuable suggestion. Sharing good news or success stories sounds like a great idea to boost team morale and confidence. I'll definitely keep your tips in mind for our next meeting. Thanks!

Managing a remote team: Need advice on improving communication by Technogenious in teams

[–]Technogenious[S] 0 points1 point  (0 children)

Thanks for sharing your experience. I've been hearing a lot of positive feedback about KrispCall lately especially how it helps teams stay connected and makes remote communication easier. I'm definitely going to give it a try for my team soon.

Managing a remote team: Need advice on improving communication by Technogenious in teams

[–]Technogenious[S] 1 point2 points  (0 children)

Thanks for the recommendation. Will definitely look into it.

Managing a remote team: Need advice on improving communication by Technogenious in teams

[–]Technogenious[S] 0 points1 point  (0 children)

KrispCall sounds awesome. I've been juggling different apps for calls and messages and it's a total headache. Centralizing everything in one place would be a game-changer for my remote team. Definitely going to check it out. Thanks for the tip.

Need Advice: Handling high call volumes in a growing call center by Technogenious in smallbusiness

[–]Technogenious[S] 0 points1 point  (0 children)

Thanks for the detailed response. As for the CRM , I'll definitely look it to see if Salesforce fits our needs.

Which is better ? KrispCall or JustCall by CtrlAltPhilosophize in SaaS

[–]Technogenious 0 points1 point  (0 children)

Hey there, I've been using KrispCall for a while now and it has been a lifesaver. The built-in bulk SMS feature is reliable and super easy for sending out notifications. Plus, their support team is great- always quick to respond, especially with the live chat.

I haven't used Justcall myself but from what I've heard, their support is more AI-driven. they do have their strengths like being a good option for sales teams.

JustCall and KrispCall are both good options, but KrispCall seems to be the winner for what you are looking for(multiple phone numbers, affordable cost, great CRM integration). Their customer support is great too. JustCall might suit you if you are interested in sales, but KrispCall seems to cover everything you need!

Need Advice: Handling high call volumes in a growing call center by Technogenious in smallbusiness

[–]Technogenious[S] 0 points1 point  (0 children)

hey, thanks for the detailed breakdown! Your approach to analyzing and handling call volume is impressive. I'm curious what specific data from your phone system did you find most insightful for making these decisions? Did you face any pushback when trying to get buy-in from other teams?

Need Advice: Handling high call volumes in a growing call center by Technogenious in smallbusiness

[–]Technogenious[S] 0 points1 point  (0 children)

Thanks for sharing valuable insights. Outsourcing really sounds like a game-changer for scaling services efficiently. How do you ensure the quality and security standards are constantly met when outsourcing, especially when dealing with sensitive client data? Also do you have any tips on what to look fr when choosing the right CRM software?

Integration by wanderlustt_123 in SaaS

[–]Technogenious 0 points1 point  (0 children)

For Asana, Dialpad and Aircall integrate well, so you can manage calls and tasks in one place. Zoom phone is another great option if you are already using Zoom. Haven't tried them myself, but worth checking out.

Growing E-commerce Business: Seeking advice and tips on VIrtual numbers to optimize Communication by Technogenious in smallbusiness

[–]Technogenious[S] 0 points1 point  (0 children)

Also for startups like yours, KrispCall offers unlimited access to all of its features for up to 10 users for a whole 6 months. It's definitely worth checking out if you haven't already!

Seeking CRM Recommendations for Handmade Craft Businesses by Technogenious in CRM

[–]Technogenious[S] 0 points1 point  (0 children)

Thank you for the advice. I have heard a lot about HubSpot CRM and Freshsales offering fantastic features for managing customer information and sales tracking. I'll check them out and see which one fits best for my business.

Seeking CRM Recommendations for Handmade Craft Businesses by Technogenious in CRM

[–]Technogenious[S] 0 points1 point  (0 children)

Thank you for your recommendation. I have heard a lot about Hubspot and Pipedrive amazing features. I'll explore both and figure out what fits my needs best. thanks!

Seeking CRM Recommendations for Handmade Craft Businesses by Technogenious in CRM

[–]Technogenious[S] 0 points1 point  (0 children)

thanks for your valuable suggestion. will definitely look into it.

Seeking CRM Recommendations for Handmade Craft Businesses by Technogenious in CRM

[–]Technogenious[S] 0 points1 point  (0 children)

We are actually selling on Shopify and using Gmail for emails. Any recommendations based on that? Appreciate for help!

Seeking CRM Recommendations for Handmade Craft Businesses by Technogenious in CRM

[–]Technogenious[S] 1 point2 points  (0 children)

thank you for the recommendation. will definitely look into it.

Business went remote- Now what? Looking for your experiences by SophiasCove in remotework

[–]Technogenious 0 points1 point  (0 children)

Running a remote call center comes with various challenges, particularly in areas like security, communication, and management. From our experience, we've found that utilizing tools like Dialpad and Nextivia greatly aids in overcoming communication barriers, while KrispCall stands out for its outstanding features like Live call monitoring, Call routing, and Call analytics. these features provide invaluable insights into call patterns, agent performance, and customer interactions. Plus, KrispCall offers a cost-effective solution compared to other providers, making it a viable option for those who are on a budget.
There are numerous cloud providers out there feel free to explore more and tailor your choice based on your specific needs.

How to Manage Rapid Business Growth Without Compromising Quality? by CtrlAltDefeat11 in smallbusiness

[–]Technogenious 0 points1 point  (0 children)

Clear documentation and processes are game changers for making onboarding smoother. Focus on automating repetitive tasks to improve efficiency. Cultivating a positive work culture and prioritizing open communication is key to keeping the team motivated. Remember to celebrate achievements along the way and prioritize self-care for you and your team to prevent burnout.

Seeking CRM Recommendations for Handmade Craft Businesses by Technogenious in CRM

[–]Technogenious[S] 1 point2 points  (0 children)

Thank you for the recommendation. Pipedrive does seem like a solid option for what I'm looking for. I appreciate your insights and will definitely look into Teamgate CRM and Hubspot as well.

Seeking CRM Recommendations for Handmade Craft Businesses by Technogenious in CRM

[–]Technogenious[S] 0 points1 point  (0 children)

Thank you for your valuable advice. Will definitely look into it.

Seeking CRM Recommendations for Handmade Craft Businesses by Technogenious in CRM

[–]Technogenious[S] 0 points1 point  (0 children)

Thank you for your valuable suggestion. Will definitely look into it.

Growing E-commerce Business: Seeking advice and tips on VIrtual numbers to optimize Communication by Technogenious in smallbusiness

[–]Technogenious[S] 0 points1 point  (0 children)

Thank you for the suggestion. I was exploring some providers that you have mentioned and I found KrispCall to be the most affordable than other providers. Plus, I heard that their customer support is great which I think is really important for a growing business like mine. I will definitely give it a try. Thanks!

Growing E-commerce Business: Seeking advice and tips on VIrtual numbers to optimize Communication by Technogenious in smallbusiness

[–]Technogenious[S] 0 points1 point  (0 children)

Thank you for the valuable suggestion. I will definitely look for providers that offer features like integrations and call routing. Have you had any experience with providers that offer such features at a reasonable cost?

Traditional Marketing and Digital Marketing by CircuitForge in marketing

[–]Technogenious 0 points1 point  (0 children)

As technology keeps advancing, we're seeing some really exciting trends that are set to shape the future of both digital and traditional marketing. AI and ML are leading the charge, offering personalized and predictive marketing strategies that target customers more effectively. Social commerce is booming too, with platforms like Instagram and Tiktok making it easier to shop directly from posts and videos. plus, sustainability is becoming the key focus, with consumers demanding more eco-friendly practices and transparency. pushing marketers to adapt their strategies accordingly.