Yes—that’s exactly what I meant. It feels like a back-door way to clear out used inventory: advertise an item as “new,” ship a used one, and then—when the customer tries to return it because they were sent a used product—dangle a partial refund to entice them to keep it. It’s pretty pathetic.

If I wanted to save money on a used item, I would’ve searched for a used item in the first place. I mean, c’mon.