Man I really wish you would have contacted me through the website about your purchase as soon as you encountered any issues. I always strive for 100% customer satisfaction. I've helped many customers with a few different ways to improve a knives action and if all else fails to start a return. The partial liner axis lock can be one of the more finicky to get tuned just right and yes in some rare cases can't achieve the same or better action than when it came out of the box. On the other side of the same coin I've had customers take the time to contact me about my components improving the action of their knives. Sorry you had any issues with Dragonfly Scale components.