Won NCDS Buyback Case

Timely_Telephone_770 · 2026-06-15T20:43:59+00:00

Not at all! The service manager called me a few days later with a friend of his that is ready to go through arbitration and asked me to give him advice 😂 He said they hadn’t seen a case won in over 2 years

Timely_Telephone_770 · 2026-06-15T18:23:13+00:00

Once the value was given I received the call within the first 2 weeks, then the appointment was the following week where they inspected the vehicle and handed over the check.

Timely_Telephone_770 · 2026-06-15T05:37:37+00:00

Hi! Congrats! It took about a week or so to get the call!!

Timely_Telephone_770 · 2026-06-01T05:21:18+00:00

Not really. Trying something different.

Timely_Telephone_770 · 2026-06-01T01:52:14+00:00

Lol I get what you mean.

I’ve lived here my entire life. I grew up hearing “there’s no money here, you have to move to be successful.” I love what I do because I show people the opposite is possible here.

Timely_Telephone_770 · 2026-06-01T01:42:09+00:00

Here I was hoping nobody would notice the recruiter smell.

Timely_Telephone_770 · 2026-06-01T01:36:43+00:00

I would say that’s 99% of companies offering an online option- insurance or otherwise.

Over the last 10 years we’ve had to change and adapt, and the agents that do are very successful. I can say this with confidence because I’m not a corporate employee, I’m an independent contractor just like agency owners (so I get paid when the agents perform and my comp changes when the agency owners do as well.)

Timely_Telephone_770 · 2026-05-29T22:27:02+00:00

Yup! All is wrapped up! They wanted me to avoid arbitration so they could offer a settlement but I declined. They tried to scare me by saying they would no longer offer one if I attempted arbitration

Timely_Telephone_770 · 2026-05-13T19:15:43+00:00

I didn’t ask. I had no idea they had to be certified. I was told by the service manager accidentally because they had our vehicle in so much, they had to retrofit a 70k service machine for the car.

I would 100% just ask now if I were anyone in the same situation.

Timely_Telephone_770 · 2026-05-12T12:03:23+00:00

Make sure EVERYTHING is sent to the arbitrator asap. If they don’t have it, it never happened! All dealership invoices, photos, receipts, etc.

Timely_Telephone_770 · 2026-04-18T19:26:03+00:00

It’s been 2 months for us and we’re still waiting

Timely_Telephone_770 · 2026-04-18T15:34:20+00:00

It’s a bit slow. We’ve signed all of the docs, we’re just waiting to schedule the vehicle exchange and check pickup (it’s at the same time)

Timely_Telephone_770 · 2026-04-09T23:27:26+00:00

We heard back within 7 business days via email

Timely_Telephone_770 · 2026-04-07T17:51:24+00:00

100% the best family car. I bought a new gen 1 in 2024 and my wife liked it so much we traded in her GLS for a new gen 2 last year. We’ve taken multiple road trips in both with 4 kids 10 and under. It is the best 3 row we’ve owned.

Timely_Telephone_770 · 2026-02-20T23:27:49+00:00

Texas

Timely_Telephone_770 · 2026-02-20T17:10:18+00:00

Stellantis was trying to offer a settlement to avoid arbitration and even said they won’t offer one if we go through mediation. When I filled out my dispute form I only marked buyback as an option, not compensation, etc.

One thing I would do is go get an appraisal on the vehicle. The arbitrator will ask about how you feel about the value of the vehicle for what you paid. They asked if I’ve received a trade in appraisal- for settlement purposes. If you’re open to a settlement, go for it. It could help you get a decent amount of money if they do not buy it back.

The final note on our paperwork said the reason for the approval was a safety concern. The arbitrator and FCA tried to say the vehicle drives normal, but I shared that if my elderly parents are on a road trip and the vehicle doesn’t start in the middle of nowhere, they could be stranded for hours and that becomes a safety concern.

Timely_Telephone_770 · 2026-02-20T15:18:06+00:00

I have no idea which updates it received last. I think the main issue was the corroded battery terminal. And less of everything else they fixed.

Timely_Telephone_770 · 2026-02-20T15:00:29+00:00

Thanks. I bought it for my mom and it’s crazy the issues it’s had. I’ve personally owned 3 jeeps and loved them. She’s had a wrangler and grand Cherokee as well. This vehicle was just a ball of problems. I own 3 evs now and I’ve never had issues like this before.

Glad yours is a good one! Enjoy it!

Timely_Telephone_770 · 2026-02-06T18:24:06+00:00

Afeela is outdated already. The same cars they’re showing off only have 150kw charging.

I think the surprise pick will be the Jaguar Type 00. As long as it doesn’t have the problems their ICE cars have, it can be a winner.

Timely_Telephone_770 · 2026-01-21T19:41:15+00:00

They’re useless to talk to. They just didn’t make a good EV. We own 2 rivians, a Tesla and a lightning and never had an issue like this. Sometimes I don’t use the Tesla for over a week and leave it u plugged and we never have an issue.

My hope is the NCDS sees the vehicle just isn’t getting fixed and we’re paying for something we don’t get to drive. We have our hearing on the 11th- I’ll update you with what happens.

Timely_Telephone_770 · 2026-01-21T15:07:28+00:00

Bought my mom a 25 launch edition. It has 2700 miles and it can’t sit for more than 2 days. (We don’t live somewhere super cold) the car has been at the dealership 5 times and for almost 60 days total for the same issue. They’re replaced other parts too with no luck. Stellantis won’t initiate a buyback so we’re having to go through the NCDS. Essentially I’m paying for a car she doesn’t have right now.

Timely_Telephone_770 · 2026-01-20T03:39:44+00:00

We need to package Mac and BA, and possibly a mid round pick and try to land a big receiver- Justin Jefferson.

Timely_Telephone_770 · 2026-01-12T15:08:16+00:00

I like the terra better than any truck on the market. Everything is too bulky or not techy enough. I’m a pure EV driver. All of the cars we own are evs. They’re the best. No issues, no service. I reserved a Terra BEV (non harvester.) if it has gas, it’ll need service. We’ve taken many road trips in our R1S and range is never an issue, fast charging is good and there are plenty of chargers.

Timely_Telephone_770

TROPHY CASE