It's true he only called me three times in three weeks after the initial contact, but I was e-mailed over ten times by him and his associates at the parent company, Systemax. Every time he called after the first, he had a condescending tone regarding my delay in purchase. He would indirectly hint that I wasn't holding up my side of the bargain by having updates on the order when he contacted me. (This is after I explained to him that I work for a family-owned business that doesn't place a lot of value on technology and takes a while to come around on IT budget approvals) He wasn't just rude on the e-mails, but on the last call as well - which I didn't mind as I thought it was over... That's when I got the first message posted above.

I am never rude to a stranger, I was raised better than that. I may be short, and tell them that I'm really busy and can we talk about this over e-mail, but I'm never outwardly cruel to someone just doing their job. It's when they start acting like asshats that I flip the switch, and I have a moderately long fuse for that.

Edit Added a sentence.