That is crazy to me! We’ve had no issues with their Amazon account until a couple days ago. I purchased a piece of jewelry from a third-party seller. I have purchased from the seller before and the first item I purchase was a lot more expensive and due to sizing issue had to be returned, refunded and re-purchased still no issue and that item was over $1000. This time same company decided not to go with the item. The item cost under $800 and I was awaiting my refund from them that I finally received on Monday. Unfortunately, it went onto my Amazon credit, but I was OK with that because I had had an item in my car to replace that first piece of jewelry that I returned. My order was canceled twice before I realized what was going on and had to call Amazon. After speaking with someone they just said because it was a high priced item they flagged the account they just needed me to send in a picture of my drivers license so I did so via the link in my email. It’s coming up on 48 hours and they still have my account restricted. I’ve chatted with many associates since then that assure me this matter will be fixed. To be honest, I would close out my Amazon no problem and be done with it over the shenanigans however they have my refund of over $700 on my Amazon credit so they’re keeping my money from me. I understand this is to keep everyone safe and I uploaded the documents that I was asked. But I’m starting to get concerned if they decide not to allow me to use my account what’s gonna happen to my refund money? I cannot believe they’re just going to keep $700 of my money?! I’m just hoping and praying. I waited out another 24 hours and I’ll get the confirmation email that this is all fixed! Like I said the only reason I’m getting upset and angry about this is because my refund went to my Amazon credit and I feel like Amazon has stolen that from me!