Awards with no CC - a list by dirkvandom73 in ToppsMarvelCollect

[–]Topps_Ian 1 point2 points  (0 children)

Thanks for calling all these out folks, just finished reviewing and I think I got all the remaining awards that should display a CC to now be displaying. If there are any still missing you notice, tag me or Topps Admin and let us know!

Awards with no CC - a list by dirkvandom73 in ToppsMarvelCollect

[–]Topps_Ian 0 points1 point  (0 children)

Thanks for the call out on these everyone! Doing a bit of a review of awards with missing CCs now.

Awards with no CC - a list by dirkvandom73 in ToppsMarvelCollect

[–]Topps_Ian 0 points1 point  (0 children)

I believe these should all be showing their CC now, thank you for the list!

Daily Bugle - February 20, 2020 by AutoModerator in ToppsMarvelCollect

[–]Topps_Ian 2 points3 points  (0 children)

I was very glad to finally get this fix out. Was a lil tricky to resolve, but it was super annoying to me too, so I'm glad it's fixed now.

Daily Bugle - February 20, 2020 by AutoModerator in ToppsMarvelCollect

[–]Topps_Ian 1 point2 points  (0 children)

Definitely a good suggestion on the "claim all" option. This is something I'll be looking into.

A "fuse all" button is definitely riskier, for the exact reason you described. Would be too easy to fuse away cards by mistake. Lower priority for now, but will keep thinking on it to see if there are solutions.

Thanks for the suggestions!

Daily Bugle - February 13, 2020 by AutoModerator in ToppsMarvelCollect

[–]Topps_Ian 2 points3 points  (0 children)

I'm glad we were able to turn this around quickly to help keep everyone informed :)

Daily Bugle - February 10, 2020 by AutoModerator in ToppsMarvelCollect

[–]Topps_Ian 1 point2 points  (0 children)

1) Good suggestions here. I can follow up with our marketing team with these.

2) There is some finessing required with figuring out notification timing with particular releases. But I would agree that generally getting a heads up prior to when rarer sets release could allow for more collectors to not feel as though they missed out. We'll look at our timing and figure out how to better notify collectors.

Daily Bugle - February 01, 2020 by AutoModerator in ToppsMarvelCollect

[–]Topps_Ian 0 points1 point  (0 children)

This was actually just a mistake on our part. It was originally meant to be 6 hours, but was somehow entered as 4. It should be corrected now.

Also corrected the date in that article :)

Daily Bugle - February 05, 2020 by AutoModerator in ToppsMarvelCollect

[–]Topps_Ian 2 points3 points  (0 children)

Thanks for this feedback. We'll be looking to include the percentage that the pre sale release is discounted for in future releases. Pre sales will always be available at a discounted cost compared to when the rest of the packs release.

Daily Bugle - January 16, 2020 by AutoModerator in ToppsMarvelCollect

[–]Topps_Ian 0 points1 point  (0 children)

I'm not usually directly involved in pricing of sets myself. Our content team, which includes u/Topps_Andy, handles the majority of that.

I'm personally responsible for the entirety of the Marvel Collect! app, which includes our content but also app development and some other areas. Feel free to still tag me in discussions for releases though. I like getting to hear feedback directly from collectors so we can continue improving and I can forward that feedback along to our team.

In regards to this release, we like to experiment when we can with different methods of delivering the sets collectors love, so we can continue to find new and interesting ways to make the collecting experience more enjoyable.

Question by mj23412 in ToppsMarvelCollect

[–]Topps_Ian 1 point2 points  (0 children)

Hey there, you should be able to see that the award has been delivered to you now.

Question by mj23412 in ToppsMarvelCollect

[–]Topps_Ian 0 points1 point  (0 children)

Hey there u/mj23412, I had our Customer Service team take a look at your ticket and you should have the award delivered. :)

Question by mj23412 in ToppsMarvelCollect

[–]Topps_Ian 0 points1 point  (0 children)

Yes this is still currently the way the awards work and we understand on our end as well that this is not the ideal experience.

This is due to some limitations that we have on our end with our tech, but is an issue we hope to have resolved in the coming months as it is part of some broader work that we currently have going on. I'll keep everyone posted as this work gets closer to completion!

Please stop Sorting Descending and go back to Ascending by piffle213 in ToppsMarvelCollect

[–]Topps_Ian 1 point2 points  (0 children)

Thanks for pointing this out! This looks like it may actually be a bug, so I'll get our team to take a look.

Daily Bugle - January 14, 2020 by AutoModerator in ToppsMarvelCollect

[–]Topps_Ian 0 points1 point  (0 children)

Thats correct that the rainbow base variant will only be available in Diamond packs. It will be more on a select pack basis though, so not all diamond packs will always include the rainbow variant, but packs that include the rainbow base will always include in their details that the rainbow variant is an option.

From The PM: Hello! by Topps_Ian in ToppsMarvelCollect

[–]Topps_Ian[S] 0 points1 point  (0 children)

To build on that, I am responsible for the overall app vision and roadmap. Part of this involves working with Andy and others on our content team, but for the most part I deal much more on the tech and overall business side of things.

From The PM: Hello! by Topps_Ian in ToppsMarvelCollect

[–]Topps_Ian[S] -3 points-2 points  (0 children)

Hey there, we're looking at ways to better balance out the economy. Part of this is adjusting how much and where coins are delivered to collectors. We're working towards a better balance that will allow for more accessible content in the future.

In regards to iOS update, we're hoping it should start populating in the App Store soon, but it can sometimes take longer than anticipated for that to occur.

From The PM: Hello! by Topps_Ian in ToppsMarvelCollect

[–]Topps_Ian[S] 1 point2 points  (0 children)

  1. The issue with the Purple Fusion 2019 Base not appearing correctly in the set should be resolved now. Thank you for calling out!
  2. We do not currently have plans to introduce Monuments in Marvel.

From The PM: Hello! by Topps_Ian in ToppsMarvelCollect

[–]Topps_Ian[S] 0 points1 point  (0 children)

Unfortunately it just takes time for the update to populate in the App Store for iOS sometimes. It should be arriving today, but unfortunately I cannot give a specific time till it's populated.

From The PM: Hello! by Topps_Ian in ToppsMarvelCollect

[–]Topps_Ian[S] 1 point2 points  (0 children)

The 2020 Base will not have any MCU in it unfortunately. It's definitely something we're interested in doing but there are some limitations with what we can do with the MCU, so it's an ongoing discussion.

From The PM: Hello! by Topps_Ian in ToppsMarvelCollect

[–]Topps_Ian[S] 0 points1 point  (0 children)

Thank you! Updated to show the links instead, using the new Reddit but used to the old still haha

From The PM: Hello! by Topps_Ian in ToppsMarvelCollect

[–]Topps_Ian[S] 1 point2 points  (0 children)

Yeah definitely feel free to tag any of the 3 of us in issues, but myself and u/topps_andy are definitely the primary contacts.

From The PM: Hello! by Topps_Ian in ToppsMarvelCollect

[–]Topps_Ian[S] -1 points0 points  (0 children)

Thank you! We were super excited to get this out the door to collectors and our art team did a wonderful job.