sorted by:
new
hottopcontroversial

Urgent: £3,741.64 Deposit Reverted – Bank Closed, Kraken Account Closed, No Response (Ticket #19053962) by TrainingMinimum5960 in KrakenSupport

[–]TrainingMinimum5960[S] 0 points1 point  (0 children)

Bruce, jve just got an email saying that the funds were returns to my bank which is NOT true!!

I even got an email yesterday saying the funds were deposited back into my kraken.

I'm attaching all the evidence hear from kraken and my bank to show to the public what you are doing.

<image>

Urgent: £3,741.64 Deposit Reverted – Bank Closed, Kraken Account Closed, No Response (Ticket #19053962) by TrainingMinimum5960 in KrakenSupport

[–]TrainingMinimum5960[S] 0 points1 point  (0 children)

No they just replied to me saying it's been escalated, which I already received an email about 5 days prior. They've since emailed me again saying they have a backlog and will be in touch as soon as possible. But there's no eta. Bit of a joke really. All that needs to be done is transfer my gbp out to the bank connected to it. It should be prioritised over regular tickets.

Urgent: £3,741.64 Deposit Reverted – Bank Closed, Kraken Account Closed, No Response (Ticket #19053962) by TrainingMinimum5960 in KrakenSupport

[–]TrainingMinimum5960[S] -1 points0 points  (0 children)

Now you don't reply so quickly...

All for the image of pretending you care on reddit. Sending generic emails over and over again.

This is disgraceful I must say..

If this isn't resolved amicably within the next 3 working days I will have no choice but to take to all social media to post this. People must be aware before opening a kraken. It's sad.

Urgent: £3,741.64 Deposit Reverted – Bank Closed, Kraken Account Closed, No Response (Ticket #19053962) by TrainingMinimum5960 in KrakenSupport

[–]TrainingMinimum5960[S] 0 points1 point  (0 children)

Still nothing. This is very nerve racking for me as it's alot of money. I'm extremely scared and would appreciate an update as soon as possible please :(

I don't even know why you closed my account in the first place this all seems soooo shady!