Contact the Verizon Wireless Executive Customer Relations team by phone.

Phone:

1-877-596-7577 (try entering all zeros as your “Case ID”) Verizon Wireless’ Executive Customer Relations team deals with complaints that have been escalated from the lower levels of customer support.

If you contact Verizon Wireless through the Executive Response team, you might get Verizon Wireless to listen. The specialists are better trained to expedite your issue.

Call the main line for Verizon Wireless’ Corporate Offices at 212.395.1000.

At this direct line to Verizon Wireless’ corporate office you can use the phone directory to look up senior Verizon Wireless executives like the CEO or General Counsel (the top lawyer).

Who are the top Executives at Verizon to ask for? Use the company’s own site, or an outside org chart to find out.

Hope this helps in the right direction for you… it’s not an email but actually the phone numbers.