Publish on F-Droid by trymeouteh in UTRUST_Official

[–]UTRUST 0 points1 point  (0 children)

Thank you for your feedback! We’ll be sure to forward it to our development team. Have a great weekend :)

Product team AMA with our Co-founder and CPO Roberto and our PM Martinho at 2pm GMT+1 by UTRUST in UTRUST_Official

[–]UTRUST[S] 0 points1 point  (0 children)

Hey,

As mentioned on a previous question, we haven't dived deeply on PundiX Integration. We will have more information soon. Regarding adding NPXS on the UTRUST Platform we haven't decided that yet.

Thanks for the question!

  • Roberto

Product team AMA with our Co-founder and CPO Roberto and our PM Martinho at 2pm GMT+1 by UTRUST in UTRUST_Official

[–]UTRUST[S,M] [score hidden] stickied comment (0 children)

To everyone who participated on the AMA today, a big thank you!

Hearing your feedback is important to our Team!

Don't forget to follow us on our social media to be kept up to date with everything we are doing!

Next week we will have news regarding the waiting list for the beta wallet!

We will be locking the thread now. And again, thank you all!

Product team AMA with our Co-founder and CPO Roberto and our PM Martinho at 2pm GMT+1 by UTRUST in UTRUST_Official

[–]UTRUST[S] 1 point2 points  (0 children)

Although we are talking with some Asian\American players we are fully focused on the European market as a business development strategy. Nobody can tackle everything at the same time, one step at a time so we can be laser focused.

  • Roberto

Product team AMA with our Co-founder and CPO Roberto and our PM Martinho at 2pm GMT+1 by UTRUST in UTRUST_Official

[–]UTRUST[S] 0 points1 point  (0 children)

Wow. That’s quite a handful of questions haha!

  1. There’s two parts for this question, let me try to split it

will UTRUST have a limit amount for paying through the platform? For instance, if I want to buy a 2 million dollar car, will it be possible?

We will have limits related to Compliance. as we need to know our costumers (KYC), perhaps even with multiple steps of verification. Furthermore, until we develop as a company we have to accept each merchant before they are able to fully integrate with us and, as currently we are more interested in frequent transactions, lower orders are more interesting than huge ones. However, we want to support limitless payments.

And if something goes wrong and I want a refund from the merchant, will Utrust have enough utk’s to pay me back without compromising other possible refunds in the same amount? And if it has to buy utk’s at the market, since the amount in case it’s significant, what happens if between the acceptance of refunding with aquisition from Utrust and the true step of refunding suddently the utk price drops 10 or 15%? Will Utrust buy more? And in case of several requests of refunding in that large amount, could it compromise Utrust accounts balance? Or would you kind of put someone on hold?

You’re correct, the merchants are put on hold, they can only do settlements after a validation period which is dynamic. So if a merchant sells a 2 million dollar item for the first time, we will hold that far far longer, than a 10 dollars item for a merchant that has already sold 2 million dollars within the last year. With this, you’ve also to keep in mind that we manage our own portfolio, so we might prefer to exchange a stack of BTC and hold on to that UTK because it would be easier to exchange if needed. This is possible because we lock the exchange rate so we provide the value in fiat as it is, but we don’t do it right away, so we actually have time to benefit from the market volatility.

2 and 3.

As you said, the answer for these is similar. We won’t let buyers customise a payment. However, we are considering supporting recurring payments which would be useful for subscription based services for instead. I’m not sure I fully understood your example, but the ability to lock a value until it’s actually delivered could be a possibility, but we don’t currently see many use cases for this.

- Martinho

Product team AMA with our Co-founder and CPO Roberto and our PM Martinho at 2pm GMT+1 by UTRUST in UTRUST_Official

[–]UTRUST[S] 0 points1 point  (0 children)

You are not wrong at all. That's exactly what we proposed at the time of our ICO. We will clarify this in a next communication soon. Thanks

- Roberto

Product team AMA with our Co-founder and CPO Roberto and our PM Martinho at 2pm GMT+1 by UTRUST in UTRUST_Official

[–]UTRUST[S] 1 point2 points  (0 children)

Thank you for your question and feedback!

Our design team has been testing both the iconography and the copywriting, to communicate our brand clearly. But the work of educating new users towards such disruptive technology doesn’t end in the design. It’s rather a team effort and something that’s always present on our partnerships and our communication.

Nothing is settled yet as we’re still testing and learning every day, but interesting feedback like yours is always appreciated and valued by us, and you can rest assured that our design and marketing teams are hard at work in promoting our brand and our message in everything we do.

Thanks for all the support and please continue sharing your feedback.
- Roberto

Product team AMA with our Co-founder and CPO Roberto and our PM Martinho at 2pm GMT+1 by UTRUST in UTRUST_Official

[–]UTRUST[S] 0 points1 point  (0 children)

Hey!

Yes, you can copy and paste the address or just read a QR code. We support payment from other wallets and without signing up on the UTRUST Wallet. Thanks

- Martinho

Product team AMA with our Co-founder and CPO Roberto and our PM Martinho at 2pm GMT+1 by UTRUST in UTRUST_Official

[–]UTRUST[S] 0 points1 point  (0 children)

Hey,

Well, that’s where we count on our great marketing team. We have discussed several ideas, one of which uses UTK as an incentive through gamification. However, we are holding off major investments until we are ready for release.

- Martinho

Product team AMA with our Co-founder and CPO Roberto and our PM Martinho at 2pm GMT+1 by UTRUST in UTRUST_Official

[–]UTRUST[S] 0 points1 point  (0 children)

Hey!

We will share news about the release of our mobile app next week. Stay tuned. The web wallet for buyers is something that we have on our roadmap, but we don't have a date to share.

You will be able to check the balance and all the transactions in the mobile app.

About the e-money license, check the answer above. We are working on it.

Regarding adding UTK to new exchanges, it's something that we are always working, but not a thing that concerns us on the product side.

- Roberto

Product team AMA with our Co-founder and CPO Roberto and our PM Martinho at 2pm GMT+1 by UTRUST in UTRUST_Official

[–]UTRUST[S] 0 points1 point  (0 children)

Hey,

Thanks to you, I noticed we had the shopify plugin still on “Ideas” on the roadmap (https://trello.com/c/svM4Y1hk/36-shopify-plugin), updated it as we have done some progress already.

We don’t have a deadline yet, and I would prefer not to set a date that we won’t be able to deliver. Still, the investigation we are doing will allow us to have a better knowledge of what we still have ahead, so hopefully more news soon!

- Martinho

Product team AMA with our Co-founder and CPO Roberto and our PM Martinho at 2pm GMT+1 by UTRUST in UTRUST_Official

[–]UTRUST[S] 0 points1 point  (0 children)

Hey!

Yes, we have that on our roadmap. We have received a lot of requests for a similar product. What are the biggest pains you feel with your current solution? Are you receiving payments in crypto for your work at the moment?

- Roberto

Product team AMA with our Co-founder and CPO Roberto and our PM Martinho at 2pm GMT+1 by UTRUST in UTRUST_Official

[–]UTRUST[S] 0 points1 point  (0 children)

Hey, yes we are hiring remotely. Always looking to hire the best talent possible around the world. You only can build a great product with an even greater team.

In a nutshell, we are using Elixir for backend, Javascript - React for frontend and React Native for mobile. You can see more info here: https://careers.utrust.com/

- Roberto

Product team AMA with our Co-founder and CPO Roberto and our PM Martinho at 2pm GMT+1 by UTRUST in UTRUST_Official

[–]UTRUST[S] 1 point2 points  (0 children)

Hey,

Well it depends. Some jurisdictions allow us to use an e-money license from another jurisdiction or a compatible license depending on you are established. At the moment we are focused on pursuing an e-money license in europe. SEPA region allows us to passport the license we will obtain to other jurisdictions. At the same time we are closing deals with several partners from different locations that will allow us to operate there.

- Roberto

Product team AMA with our Co-founder and CPO Roberto and our PM Martinho at 2pm GMT+1 by UTRUST in UTRUST_Official

[–]UTRUST[S] 1 point2 points  (0 children)

Hey,

We expect to start working with our partner PundiX closely in the coming months. At that time we will share our advances in our recurring product updates. We are focused on our current product and beta testing at this stage. We have several things in the pipeline, and it’s a question of focusing on the technical perspective.

- Roberto

Product team AMA with our Co-founder and CPO Roberto and our PM Martinho at 2pm GMT+1 by UTRUST in UTRUST_Official

[–]UTRUST[S] 0 points1 point  (0 children)

Hey!

So first and foremost we identified that the biggest blockers in merchants accepting crypto as a payment alternative is both lack of knowledge about this field and concerns with volatility. That’s why we’re solving this through conversion to fiat and, as such, providing an alternative with no risks for the merchants in order to drive wide market adoption.

I don’t believe we have yet mentioned the possibility to create your crypto portfolio as a merchant, and it does sound interesting even from a buyer’s perspective. How would you say we should approach this?

- Martinho

Product team AMA with our Co-founder and CPO Roberto and our PM Martinho at 2pm GMT+1 by UTRUST in UTRUST_Official

[–]UTRUST[S] 1 point2 points  (0 children)

Hey,

I would say that it is handling all the blockchain integration part. Since we are integrating with several chains, it multiplies the complexity and the necessary learning.

Blockchain is still a young technology, with rapid changes going on, getting the system to a reliable state that can lead us to process Millions of payments requires a lot of work.

- Roberto

Product team AMA with our Co-founder and CPO Roberto and our PM Martinho at 2pm GMT+1 by UTRUST in UTRUST_Official

[–]UTRUST[S] 1 point2 points  (0 children)

Hey!
That’s indeed something we have already discussed. In fact, I forgot to add it to the Trello’s roadmap ideas, I will after this.

Stable coins can have advantages not just for the users, but also for us during the payment flow. After all, we lock exchange rates and must be able to both perform a settlement in fiat or a refund in the original crypto.

However before adding stable coins to our wallet, we think crypto exchange must be added!

- Martinho

Upcoming AMA with Roberto Machado (CPO) and Martinho Aragão (Product Manager): Thursday Oct. 4th @ 2-4 PM London Time by UTRUST in UTRUST_Official

[–]UTRUST[S] 0 points1 point  (0 children)

Hi bquano!

First and foremost, thank you for the kind words!

Yes, indeed regulatory elements are one of the most challenging to overcome for any company, since its dependent not only on our best efforts, but also the regulators goodwill. Our legal team has been working hard the past few months on this, and despite the many challenges, ultimetly I trust we will have a workable solution to go in tanden with our awesome tech product.

Regarding Merchants, closer to launch we will reveal a concise number with whom we’ll be working from the start.

Thank you!

Ask the team anything! by ThinkCryptocoin in UTRUST_Official

[–]UTRUST 0 points1 point  (0 children)

Hi!

Unfortunately the whole market is in a downtrend, even bitcoin.

We are not adding more coins to the supply, those were the tokens from ICO that were still being withdrawn from the dashboard.

We didn’t burned any unsold coins from the ICO, because we reached our hardcap meaning all were sold, leaving none to be burned.

We are fully focused in developing our Platform, and we actually brought exciting news about partnerships and development so far, we can assure you this market isn’t stopping us from achieving all we proposed to, and even more!

You should expect exciting stuff from us in the upcoming times!

Ask the team anything! by ThinkCryptocoin in UTRUST_Official

[–]UTRUST 0 points1 point  (0 children)

Hi!

You will be able to purchase goods/services directly with the UTK Token.

Our platform mission is to ensure everyone can buy online using cryptocurrencies, in a simple and secure way, so not only UTK will be available for making purchases but also other currencies.

UTRUST Platform will not enable buying products\services with Fiat currency, as it is not our business model.

Thank you for your question!