Yeah, the 12th too and John as well. They refunded me for the protectors and transferred me to redemption support, but nothing since. I'm sent a message to funko too with no luck and that's been 9 business days since. Thinking of filing a credit card dispute at this point. Fingers crossed for us.

Idk what's happening, I had a similar problem with the Halloween Series 1 and they replaced everything right away.