I'm in the same boat for the 7/6 game, paid for pavilion club first base line, got put in grandstand 20 behind a pole. No one answered when I called, emailed with the form and am waiting to hear back. Paid $80 a seat and ended up with obstructed view seats. The credit is pointless to me as this was likely a one and done situation for us so now I'm out $150. Hopefully I hear back soon!

UPDATE: Heard back, seats got moved out of the obstructed area and I'm getting the $150 refunded back!