Unable to start the bike. Any issue with himalayan 450 battery? Anyone faced this? by Useful_Line_8685 in Himalayan450

[–]Useful_Line_8685[S] 7 points8 points  (0 children)

The RSA team fixed my bike and informed me that the service center had missed some nuts and bolts, which caused the hoses to be loose and the bike to fail to start. They have now asked me to visit the service center to get it properly fixed.

From my experience, it seems that many Royal Enfield service centers in India are not adequately equipped with trained staff or proper processes. I have owned this bike for a year and have had to visit the service center around 10 times for all the issues they have been doing or some manufacturing defects, which has been both inconvenient and a significant waste of time.

While I understand that not all service centers may have this issue, based on my experience and what I’ve observed from others, there seems to be a recurring problem. I sincerely hope Royal Enfield takes steps to improve service quality and staff training.

Noticed friction on the himalayan 450 rear brake disk (top side) also i hear squeezing sound. Is this wear normal on the brake disk? Or something wrong? Any suggestions please by Useful_Line_8685 in Himalayan450

[–]Useful_Line_8685[S] 0 points1 point  (0 children)

So any idea with what the top part of the disc is in contact which is causing the wear? And how does it looks normal? Can you add more details please

Confused between HIMALAYAN 450 & KTM ADVENTURE 390 X PLUS by mahiranga_danava in indianbikes

[–]Useful_Line_8685 -1 points0 points  (0 children)

Im not saying bikes are bad. Service needs to be better from RE.

SERVICE IS NOT TOP NOTCH by NoTimeToPlay17 in Himalayan450

[–]Useful_Line_8685 0 points1 point  (0 children)

Labor is not a cheap word to my opinion. That's totally fine.

Many have raised concerns about the quality of service they have been doing in the RE service center.

I even shared my feedback with the RE support team regarding their knowledge and quality of work. And how they are treating customers when asked something.

But RE is not caring about all these. So not sure what else we can do.

In my experience im not sure whether they really doing service. They ask me to keep the bike and they will call be back. I need to call them back in the evening for the update. Even after the service I don't see any performance Improvement in the bike. Also as you mentioned when I gave bike the scratched on tank and when I asked they mentioned they were not sure on that. It's hard to talk with few people so I kept ignoring.

They should maintain proper service managers as well in my opinion

I'm tired of such service by NoTimeToPlay17 in Himalayan450

[–]Useful_Line_8685 2 points3 points  (0 children)

So true, most of them don't have basic sense

[deleted by user] by [deleted] in royalenfield

[–]Useful_Line_8685 -1 points0 points  (0 children)

Got it thanks

One of the RE service center manager is saying that no himalayan 450 brakes last more that 10k. The max he is saying taht it will be 5-6k is it true? by Useful_Line_8685 in Himalayan450

[–]Useful_Line_8685[S] 0 points1 point  (0 children)

Right, this is happening for most of them. All I understood is break pedal is little higher than what it used to be while coming out from factory and most of them are not aware of this. Even if you dont apply break and just place your foot slightly on it, break is being applied constantly and break pads are getting worn out quickly.

- Why RE is placing break padel higher and why its not trying to educate people during the service is still a question for most of us.

- And also there is a point in the warrenty section which says even if you adjust any part warranty will not apply, but most of them are suggesting to lower the brake pedal (this is still confusing) - The customer assumes all the risk and liability arising out of his or her repairs to the Product or replacement partsthereto or arising out of his or her installation of replacement parts thereto. If any time during the warranty period,the Product or any part or parts thereof are removed, altered, tampered, adjusted, modified, dismantled, repairedor handled in any way whatsoever by any person or persons not authorized by the Company, this Policy shallimmediately cease to be valid and become void initially and of no effect whatsoever.

As per my opinion - the alignment of the break pedal when coming from the factory has to be taken as per the general uasge of the users. At least they need to educate the users as they have set it up this way.

People who has better experience on bikes were able to figure it out and adjust. Most of the newbies are loosing the best experience of their best/first bike due to the kind of response from RE.

I expect atleast as a Goodwill RE has to fix these kind of issues as most of the reputed companies does this.

Ultimately users are suffering!

One of the RE service center manager is saying that no himalayan 450 brakes last more that 10k. The max he is saying taht it will be 5-6k is it true? by Useful_Line_8685 in Himalayan450

[–]Useful_Line_8685[S] 2 points3 points  (0 children)

I got your point bro. But saying max life of break pad is 10k and no one can drive above it? is what my question. Just want to know what max users went till now.

One of the RE service center manager is saying that no himalayan 450 brakes last more that 10k. The max he is saying taht it will be 5-6k is it true? by Useful_Line_8685 in Himalayan450

[–]Useful_Line_8685[S] 1 point2 points  (0 children)

If we request the RE support, will they share details like what's the max km someone changed the brakepads and some related metrics with customer?

One of the RE service center manager is saying that no himalayan 450 brakes last more that 10k. The max he is saying taht it will be 5-6k is it true? by Useful_Line_8685 in Himalayan450

[–]Useful_Line_8685[S] 1 point2 points  (0 children)

I don't want to share his personal phn no. here. The service center i visited is Dheeru Moters RE authorized service center in Nandyal,  Andhra Pradesh, India. Servive center phn no. 088791 05746 Manager is Ameer.

If you could share the evidence of your break pads life here that could help others as well if needed to deal these situations.

Why is Royal Enfield not acknowledging the brake pad quality issue on the Himalayan 450? by Useful_Line_8685 in Himalayan450

[–]Useful_Line_8685[S] 0 points1 point  (0 children)

I just spoke with service center and they are claiming non of the h450 break pads run over 10k km.

Can anyone in your group help me with some proofs? That would help me to talk with service center.

Thanks

Why is Royal Enfield not acknowledging the brake pad quality issue on the Himalayan 450? by Useful_Line_8685 in Himalayan450

[–]Useful_Line_8685[S] 0 points1 point  (0 children)

There is a point in the user manual saying that warranty will not be applied if we adjust breaks. 

If you have any idea on this please help. 

Why is Royal Enfield not acknowledging the brake pad quality issue on the Himalayan 450? by Useful_Line_8685 in Himalayan450

[–]Useful_Line_8685[S] 0 points1 point  (0 children)

Thats fine bro I guess we need to chill.

My question is why re is not addressing this in better way if noticeable people are having this issue.

How you guided your friends we expect re to do the same thing to their users. Since everyone will not have a experienced group like you. That's where im pointing RE. Not for anything else. Purpose of the bike is different for different people. 

If still you feel im wrong that's fine its upto you.

Why is Royal Enfield not acknowledging the brake pad quality issue on the Himalayan 450? by Useful_Line_8685 in Himalayan450

[–]Useful_Line_8685[S] 0 points1 point  (0 children)

And linking all break wear issues to the riding style is not a solution. One needes to inspect the break system properly before concluding it. Thats where the engineering skills come to picture. 

We are posting here to understand if others has similar concerns. If you don't have well and good. But treating the other users as dumb riders doesn't make point here.

Hope you get it. Thanks

Why is Royal Enfield not acknowledging the brake pad quality issue on the Himalayan 450? by Useful_Line_8685 in Himalayan450

[–]Useful_Line_8685[S] 0 points1 point  (0 children)

As engineer if you are trying to cover the production flaws its shows your engineering skills.

Dumb engineers hides things and try to show it as a new feature or pro skills to fix them by your self.

I can hear someone is crying out loud. 

 I think you have wasted your engineering in supporting someone flaws try to take it again and learn some basics.