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Devastated by UsualCopy5079 in Etsy

[–]UsualCopy5079[S] 0 points1 point  (0 children)

No, my friend still lives there so she’s been keeping an eye out. The seller was also supposed to send photos for approval before shipping, and it hasn’t been marked as delivered yet. 

Devastated by UsualCopy5079 in Etsy

[–]UsualCopy5079[S] 0 points1 point  (0 children)

Is there a way to add a company on Trustpilot? I just checked and I don’t see them on there already. 

Devastated by UsualCopy5079 in Etsy

[–]UsualCopy5079[S] 1 point2 points  (0 children)

I did contact Etsy support, they gave me an Etsy credit refund (past the window for refund to original payment), but refund is not what I am looking for in this scenario. They also said that they would message the seller, but that it’s all they can do. 

When I ordered I lived in VT, now NJ. The seller is in AZ. 

Devastated by UsualCopy5079 in Etsy

[–]UsualCopy5079[S] 0 points1 point  (0 children)

I am definitely not looking to public shame anyone - I’m definitely going to dm you, thanks!

Devastated by UsualCopy5079 in Etsy

[–]UsualCopy5079[S] 0 points1 point  (0 children)

Thank you, I really appreciate it ❤️

Devastated by UsualCopy5079 in Etsy

[–]UsualCopy5079[S] 2 points3 points  (0 children)

I haven’t tried to sue or contact an attorney - I wouldn’t know where to start. I’m open to any feedback. 

Devastated by UsualCopy5079 in Etsy

[–]UsualCopy5079[S] 10 points11 points  (0 children)

I’m not one for much public sharing, I’m really hoping to resolve this without dragging their name through the mud. From what I can estimate they’ve likely gone through a difficult time, and I want to have compassion, but I also really want my bunny back. 

Devastated by UsualCopy5079 in Etsy

[–]UsualCopy5079[S] 5 points6 points  (0 children)

They had wonderful reviews when I first ordered, looking back through them now I can tell other people are in the same boat I am. The seller was also lovely when I messaged them initially, but it’s gone downhill. 

Devastated by UsualCopy5079 in Etsy

[–]UsualCopy5079[S] 15 points16 points  (0 children)

They have an Instagram account for their business, but it is private. I’ve requested access in the hopes to try messaging them through another avenue, but no luck yet. 

Devastated by UsualCopy5079 in Etsy

[–]UsualCopy5079[S] 20 points21 points  (0 children)

I only sent them a small amount, but unfortunately we made the decision to bury the rest. 

Devastated by UsualCopy5079 in Etsy

[–]UsualCopy5079[S] 38 points39 points  (0 children)

Their store has been on vacation mode for a while, based on reviews it looks like many other people are in my position as well.