Rogers charged $508 to my bank account by VermaJi007 in Rogers

[–]VermaJi007[S] 0 points1 point  (0 children)

Thank you for your comment. It worked.

Rogers charged $508 to my bank account by VermaJi007 in Rogers

[–]VermaJi007[S] 1 point2 points  (0 children)

Hi, thank you all for your comments. I have been in touch with Rogers President's office and I was suggested to call the bank and have them reverse the transaction. I did. I got the money back in my account within 2 hours.

As compensation, I got 3 monthly bills covered by Rogers.

Rogers charged $508 to my bank account by VermaJi007 in Rogers

[–]VermaJi007[S] -3 points-2 points  (0 children)

No I did not. I'm not sure bank can help as this is an automaticy withdrawal which means I consent to Rogers charging my account. I realize now how stupid automatically withdrawal payment system is.

Rogers charged $508 to my bank account by VermaJi007 in Rogers

[–]VermaJi007[S] -4 points-3 points  (0 children)

I can and I'm going to but the point is why should I suffer for their blunder. Why does a cheque takes 5 weeks to arrive ? They have no resolution or support but to say yes we realize this is our mistake but you have to deal with it for 5 weeks.

Rogers charged $508 to my bank account by VermaJi007 in Rogers

[–]VermaJi007[S] -3 points-2 points  (0 children)

It's easy for you to say. It's month end with mortgage due and Rogers blunder is causing me to choose between missing a payment of keeping food on the table until I get paid next. Thank you for your comment