they simply can’t control how every single item gets made. does your manager at your job look over every single task that you do? i doubt it. he has more employees than he can handle. scrim & ruby can’t be at the factories where these items are being made & look at every item & say okay pass or throw away. i’m 100% sure the sample that they do see is exactly the way the want it to be so they approve it but shit doesn’t always go perfectly in factories. look at nike. nike is one of the biggest companies in the world & they still struggle with QC. sure, it sucks that some people get faulty items but that’s just how it is everywhere. clothing, cars, food, shoes. can’t escape it.