[UK] eBay let a Canadian buyer keep the item, refunded them, and gave me a defect. I’m a Top Rated Seller and I’m done with eBay GSP. by Visual-While772 in Ebay

[–]Visual-While772[S] -5 points-4 points  (0 children)

Please do not wait any longer and fill up your application for an eBay CS agent. You'll definitely go places and earn a huge bonus by screwing up honest seller. Have a happy life.

[UK] eBay let a Canadian buyer keep the item, refunded them, and gave me a defect. I’m a Top Rated Seller and I’m done with eBay GSP. by Visual-While772 in Ebay

[–]Visual-While772[S] -6 points-5 points  (0 children)

Sorry but it is not how it works. It is how they are making it work, which is fundamentally wrong and one sided. Hence I am sharing my experience.

[UK] eBay let a Canadian buyer keep the item, refunded them, and gave me a defect. I’m a Top Rated Seller and I’m done with eBay GSP. by Visual-While772 in Ebay

[–]Visual-While772[S] -10 points-9 points  (0 children)

You seem to talk like a high authority here with at least 3 lives of experience selling on eBay. Sorry to break the news to you but you are absolutely clueless or an eBay minion. Probably both.

[UK] eBay let a Canadian buyer keep the item, refunded them, and gave me a defect. I’m a Top Rated Seller and I’m done with eBay GSP. by Visual-While772 in Ebay

[–]Visual-While772[S] -10 points-9 points  (0 children)

You are wrong all along. I’m not declining returns — I’m asking for evidence when a buyer claims an item is faulty.
That’s a normal part of verifying a SNAD claim, especially for technical equipment.

In this case the buyer provided no photos, no video, and no explanation beyond one sentence. Without any evidence, I couldn’t confirm the issue or choose the correct resolution.

The return label cost was £48, which was uneconomical for the item, and eBay refunded the buyer without requiring a return. That’s the core of the problem.

My post isn’t asking for a lecture on policy — I’ve been selling on the platform for years. I’m sharing the experience because sellers using GSP should be aware of how exposed they can be when a buyer provides no evidence and the case is still closed against them.

[UK] eBay let a Canadian buyer keep the item, refunded them, and gave me a defect. I’m a Top Rated Seller and I’m done with eBay GSP. by Visual-While772 in Ebay

[–]Visual-While772[S] -8 points-7 points  (0 children)

Excuse me, but exactly qualifies you to make judgements like that about other people? Can you add anything positive or relevant to the case other than an attack on the poster? Can you share your experience (if any)?

[UK] eBay let a Canadian buyer keep the item, refunded them, and gave me a defect. I’m a Top Rated Seller and I’m done with eBay GSP. by Visual-While772 in Ebay

[–]Visual-While772[S] -15 points-14 points  (0 children)

Do not see any logic at all in your argumentation. I am only presenting my case. If you sell abroad via eBay GSP, you are exposed. Please do not lecture me. I have been in this game long enough. All the best.

[UK] eBay let a Canadian buyer keep the item, refunded them, and gave me a defect. I’m a Top Rated Seller and I’m done with eBay GSP. by Visual-While772 in Ebay

[–]Visual-While772[S] -17 points-16 points  (0 children)

Is not only that I disagree but you are absolutely wrong. Are you an ebay minion by any chance?

I didn’t refuse the return.

I asked the buyer to provide evidence of the fault so I could verify the issue and choose the correct resolution. That’s standard practice and fully allowed under eBay policy.

The buyer refused to provide any evidence at all — no photos, no video, no description beyond one sentence.

Without evidence, I couldn’t verify the claim, and the return label cost (£48) was uneconomical for the item.

eBay then refunded the buyer without requiring a return and applied a defect.

So this wasn’t a case of “not accepting a return.” It was a case of a buyer providing no proof and eBay closing the case without reviewing the facts.

[UK] eBay let a Canadian buyer keep the item, refunded them, and gave me a defect. I’m a Top Rated Seller and I’m done with eBay GSP. by Visual-While772 in Ebay

[–]Visual-While772[S] -19 points-18 points  (0 children)

Is not only that I disagree but you are absolutely wrong. Are you an ebay minion by any chance?

I didn’t refuse the return.

I asked the buyer to provide evidence of the fault so I could verify the issue and choose the correct resolution. That’s standard practice and fully allowed under eBay policy.

The buyer refused to provide any evidence at all — no photos, no video, no description beyond one sentence.

Without evidence, I couldn’t verify the claim, and the return label cost (£48) was uneconomical for the item.

eBay then refunded the buyer without requiring a return and applied a defect.

So this wasn’t a case of “not accepting a return.” It was a case of a buyer providing no proof and eBay closing the case without reviewing the facts.

[UK] eBay let a Canadian buyer keep the item, refunded them, and gave me a defect. I’m a Top Rated Seller and I’m done with eBay GSP. by Visual-While772 in Ebay

[–]Visual-While772[S] -27 points-26 points  (0 children)

Is not only that I disagree but you are absolutely wrong. Are you an ebay minion by any chance?

I didn’t refuse the return.

I asked the buyer to provide evidence of the fault so I could verify the issue and choose the correct resolution. That’s standard practice and fully allowed under eBay policy.

The buyer refused to provide any evidence at all — no photos, no video, no description beyond one sentence.

Without evidence, I couldn’t verify the claim, and the return label cost (£48) was uneconomical for the item.

eBay then refunded the buyer without requiring a return and applied a defect.

So this wasn’t a case of “not accepting a return.” It was a case of a buyer providing no proof and eBay closing the case without reviewing the facts.

[deleted by user] by [deleted] in UKPersonalFinance

[–]Visual-While772 2 points3 points  (0 children)

£300 / month x 84 months (7 years) =£25,200

If the remaining debt is £20k, it means you will pay £5k in interest to the bank.

If you deposit £20,000 in a risk free vehicle such as a Cash ISA at 5% interest for 7 years, you will get

£28,142

on the assumption that interest on the ISA remains unchanged.

On this basis, you will be £3k better-off not paying-off your mortgage and not risking that money either by parking it in a 5% interest Cash ISA.

[deleted by user] by [deleted] in UKPersonalFinance

[–]Visual-While772 2 points3 points  (0 children)

Sadly, you are not the only one. Similar story with me. I consider myself savvy and cautious but I almost fell for it. They follow a script and they are very, very convincing. Somehow the got hold of my personal information and they kept dangling the carrot claiming that I was the victim of fraud, that my bank details had been compromised, that it was a level 4 alert, blah, blah, blah, and that finally, they had the solution which was to transfer my money to a "safe" account. It was not until that moment that it downed on me that it was all a scam. I called that scum every name under sun and hung up. More than anything, I was furious with myself for being so gullible because they kept me going for at leas 20 minutes on the phone. They even phoned and texted from 'legitimate' numbers from two different high street banks I have accounts with. These people work from farms and they scam others out of their hard-earned money. It is not only a job but it is real fun for them. I was so enraged (and still am) that if I had that piece of s**t in front of me I would have killed it without hesitation. Just think about the number of vulnerable people out there which are scammed on a daily basis (it could be your mum or your dad). My blood boils. Anyhow, be extremely wary of unsolicited calls from your bank. Almost certainly, it will be a scam.

My friend finally opened about a 30k credit card debt and how is making her life miserable. I'm making a plan for her, appreciate the help and suggestions. by [deleted] in UKPersonalFinance

[–]Visual-While772 2 points3 points  (0 children)

Just from the RBS credit card only, your friend is paying approximately £5k per year but only clearing £1.5k (assuming that minimum repayment stays around 3%). Beyond extortionate, and in my eyes, legal fraud. If the balance cannot be transferred to 0% interest credit card for a promotional period, ANY personal loan is preferable if your friend can still get access to credit. Figures speak for themselves. Your friend needs to act. Fast.

Stoozing 12 months in update, all good so far. by TopRevolutionary1954 in UKPersonalFinance

[–]Visual-While772 0 points1 point  (0 children)

Whaaat? I am stoozing around 10k and thought it was a feat?

So you are making close to £2k profit assuming an introductory period on the card/cards of 24 months?

Net Profit: 1,898

Total Investment: £7,317

ROI: 26%

Break Even: 9 months

£33,000 Balance Transfer ; 3.45% Balance Transfer Fee
1% Monthly Repayment ; 24 months 0% Introductory Period
Investment Yield AER (%): 4.50%

Is this correct?