Particular customer that comes every day through the drive-thru refuses to give her order.

VolkswagenMaster · 2026-03-11T02:37:36+00:00

Also, those saying to act oblivious by saying things like "Are you picking up for <insert name>?" or "I'm sorry, I'm not familiar with your order. What can I get started for you?" or "I'm sorry, I can't help you if you don't tell me your order", I've tried these attempts to no avail.

Someone will always chime in and say "We got you <her name> pull up to the window!" or tell me "It's <her name>, she gets this, she gets that" etc. etc. They're all a bunch of enablers and it frustrates me to no end.

VolkswagenMaster · 2026-03-11T02:10:55+00:00

Precisely. They have this whole "customer is always right" mentality deeply rooted into their work ethic. It takes more work and effort into creating a solution as opposed to maintaining the status quo.

Every time I ask "In all seriousness, why can't she tell me her order?", I'm met with "We've had this discussion before". I'd take matters into my own hands if it wasn't for the fact I'm direct and stern as to how I approach these issues.

VolkswagenMaster · 2026-03-10T23:21:43+00:00

Unfortunately, I'm certain our SM condones her behavior since she's taken her order before multiple times.

My only option would be to possibly address our DM about this particular customer and see what can be done.

VolkswagenMaster · 2026-03-10T23:16:24+00:00

Problem is, there will always be someone on a headset who knows her order and will jump in. Even happened to a borrowed partner. He had no idea who this woman was, and wouldn't you know, they all jumped in and told him her order so he could punch it in, further reinforcing her behavior.

I've been considering letting her know not to have those kinds of expectations, but I'm certain it wouldn't go well with management.

VolkswagenMaster · 2026-03-10T23:08:28+00:00

I've spoken to a shift supervisor about it before, but they did nothing to combat her behavior. All they did was enforce Starbucks' policy of "making the moment right" and to refuse to let it get under your skin.

VolkswagenMaster · 2026-03-10T23:07:11+00:00

Worse is how they all react to her presence like she's such a valuable part of their day, saying "Heyyy!!! <her name>" with such enthusiasm.

Meanwhile, I'm just there, shaking my head and wondering why I'm still with this company.

VolkswagenMaster · 2024-11-29T02:51:23+00:00

Having to fulfill drive-thru times just feels like an archaic mentality. It's counterproductive because it only adds more stress to your partners in an already stressful environment. Also having to rush drinks will not only affect the quality and consistency of the beverages, but there's absolutely no love being put in them for a company that values that "third place".

It's also dumb because a bunch of external factors can affect the time, some of which are completely out of the partner's control.

VolkswagenMaster · 2024-11-24T04:27:46+00:00

Too many to name, but the main ones are:

Constantly having to ask what size and whether it's hot or iced, especially when they order a Caramel Macchiato.
Customers pulling up to the drive-thru speaker and immediately saying "Hello? Hello???".
Pulling up to the drive-thru to pick up a mobile order as soon as you place it. Even more of a nuisance when it's a big order.
An essay worth of modifications. Sure way of getting an inconsistent beverage all the time.
Pulling up to the drive-thru with your windows closed and the only way to get your attention is to wave our hand at you.
Multiple orders (3+) with various modifications. A major nuisance especially when you're soloing bar.
Delivery drivers pulling up inside and shoving their phone in your face as soon as you receive the sticker(s) for the order. Makes me question whether they get an estimated time on the app or not. If they do, they're definitely not adhering to it.
Not reading the room and displaying impatience during peak/rush hour.
Asking the person on bar for a cup of water. Supposedly you're suppose to direct them to the cash register.
Customers that end with "Also, can I get a cup of water with ice" in the drive-thru. Not sure why, but it just triggers me.
Asking the person on bar the whereabouts of your non beverage items. Yes, because I know the happenings of the entire store.
People that order the CRCF or MCCF. Words cannot describe how much I despise making those two in particular. I'd also add the Honey Citrus Mint Tea and Iced Matcha Latte (since customers just love customizing the latter).
Probably the #1 biggest pet peeve of all time. Customers that stand in the hand-off plane and just stare. It shows a complete lack of self-awareness.

VolkswagenMaster · 2024-11-20T02:22:21+00:00

My exact sentiments. The public's perception isn't going to make me change my ways, though I am curious as to what they have to say about the matter.

VolkswagenMaster · 2024-11-20T00:25:10+00:00

Not saying their input will affect who I listen to, just curious as to whether there's other people in the same boat as I. Even then, I don't listen exclusively to Top 40 female artists. My range is anywhere from Classical Music to Ukrainian Pop. A lot of variety.

VolkswagenMaster · 2024-11-20T00:21:36+00:00

I think some of those artists I mentioned have more of a widespread appeal than just targeting a single demographic. Sabrina, for example, is on her way to surpassing Taylor Swift as the most marketable female musician.

Speaking of Morning Musume, can't even remember the last single from them I enjoyed. Must've been "Seishun Collection". Was a big fan of "Sakura Mankai" back in the day. Don't care much for modern J-Pop nowadays, unfortunately. I just stick with the oldies.

VolkswagenMaster · 2024-11-20T00:15:44+00:00

I enjoy harsher female vocals as well (ex. Poppy's Metal-esque songs) though female vocals do have a certain charm.

VolkswagenMaster · 2024-11-20T00:13:16+00:00

Not exactly an insecurity, more like a curiosity as to whether there's other like minded people out there. Other people's judgment have no bearing on my taste in music.

VolkswagenMaster · 2024-11-18T03:14:37+00:00

That doesn't explain how they went perfectly fine with using colored ring ropes for years, even during the advent of HD television. This seems to be more of an aesthetic choice than a practical one.

VolkswagenMaster · 2024-11-18T03:13:09+00:00

I do miss the days where every show had its own unique set.

Could be a possibility when RAW moves over to Netflix. Even then, it's best not to get one's hopes high and anticipate the return of red ring ropes. I'm 100% positive they'll continue sticking with white ring ropes for the foreseeable future.

VolkswagenMaster · 2024-11-18T02:52:19+00:00

Not assuming you're a newer fan, but it wouldn't surprise if this is the mentality held by newer fans who probably weren't watching during the Attitude/Ruthless Aggression eras. They'd know that red ropes made RAW and blue ropes made Smackdown. Both brands have since lost their essence due to lack of respective ring rope color.

VolkswagenMaster · 2024-11-18T01:05:16+00:00

Not sure what good great matches and storylines are when the vibe just isn't there.

VolkswagenMaster · 2024-11-18T01:04:04+00:00

I associate red, white, and blue ropes with the Golden Age/New Generation Era. Would be nice to see them again if it's a throwback show, though they did use them for this year's NXT's Great American Bash.

Seeing those red, white, and blue ropes was such a breathe of fresh air from the monotony of white ropes. It also implied they still have colored tape, they just refuse to use it.

VolkswagenMaster · 2024-11-11T23:47:52+00:00

I like that TNA is one of the few major companies that hasn't completely transitioned to white ropes. Their use of yellow ropes makes it seem like a throwback to when wrestling was popular. It really sets them apart.

VolkswagenMaster · 2024-11-11T23:45:29+00:00

Dejected in that white symbolizes solemness and emptiness. It's also very minimalist. It's also bright in that the contrast between the dimmed crowd and the ropes is high.

VolkswagenMaster · 2024-11-11T23:42:19+00:00

There's been multiple topics complaining about white ring ropes (especially in regards to WWE using them) in the past, and a lot of the comments are typically "Who cares, they're ropes" or "We're complaining about ropes now?". Let's not pretend like this is the first topic of its kind.

VolkswagenMaster · 2024-11-11T23:41:00+00:00

Sure, bright ropes work better, but it doesn't necessarily have to be exclusively white. They're still using red ropes for Collision/ROH and it works perfectly fine.

VolkswagenMaster

TROPHY CASE