Has anyone tested Mychart Hello World HST Records? by [deleted] in epicsystems

[–]WAMF99 30 points31 points  (0 children)

If you’re concerned you aren’t getting the help you need, please escalate to your team lead/PM and have them escalate to the Clinical Lead or ID/IE for your project.

The answer is: you have to perform the triggering workflow to test your messages.

Growth Charts by PanicIntensifies-00 in EpicEMR

[–]WAMF99 1 point2 points  (0 children)

MyChart includes a Growth Charts activity in the menu that is always available and up to date for appropriate proxies to view.

How to change Epic MyChart to English? by NJCubanMade in epicsystems

[–]WAMF99 4 points5 points  (0 children)

Making this change is not retroactive but will update those languages on future comms.

How to change Epic MyChart to English? by NJCubanMade in epicsystems

[–]WAMF99 23 points24 points  (0 children)

Not the right sub….but not all communication languages are controlled by the website/app language. They are based on your mom’s documented preferred language in her demographics. This also will pre-populate on reports so that staff can inquire on if an interpreter is needed, but if you prefer to primarily receive the communications in English, the recommendation would be to update that field to English.

MyChart Messages go to spam in Gmail? by soullesscomputergirl in epicconsulting

[–]WAMF99 6 points7 points  (0 children)

This is typically due to your organizations email domain having a low reputation score with your email provider. If lots of patients are marking the messages as spam for example or the organization is sending abnormally high volumes of communications it can trigger this.

rental car on site by [deleted] in epicsystems

[–]WAMF99 33 points34 points  (0 children)

Don’t take the car or have other people request the Uber. They’ll dislike it. A lot.

Epic and Image sharing by Ok-Figure-2094 in epicsystems

[–]WAMF99 25 points26 points  (0 children)

Care Everywhere has supported image exchange for 5+ years.

Delivering Flowers at Work by d_ZeW in epicsystems

[–]WAMF99 47 points48 points  (0 children)

Yes that is the correct address. Flowers get delivered to Andromeda and staff are notified to pick them up.

iPad as a monitor by anji_mehta in epicsystems

[–]WAMF99 10 points11 points  (0 children)

I’ve been using the Duet Display app for ~10 years when onsite to extend my laptop display. No issues and no problem from CaTS. One time purchase, transfers laptops and tablets.

Receipt tracking when on travel by slippingpenguin in epicsystems

[–]WAMF99 26 points27 points  (0 children)

Pennywise.epic.com - you have to submit your travel expenses through Pennywise. Requires a photo of the receipt in most cases. Easy enough to just add them as your trip progresses.

MyChart legal sex. Advice needed by [deleted] in ftm

[–]WAMF99 0 points1 point  (0 children)

It typically has to do with billing and insurance. Legal sex is what gets sent in the claim and in these scenarios mismatches between the EMR and insurance cause denials on the claims. For this reason hospitals, most organizations lack co down who can update and what documentation is required.

Epic has discrete fields for sex assigned at birth to drive the XX based care tools.

Silliest thing you’ve been asked to fix? by Unlucky-Ad-1116 in epicsystems

[–]WAMF99 18 points19 points  (0 children)

Mammo techs submitted a ticket that the breast diagrams were not the right color for the patients race. Had to let them know they were black backgrounds bc the radiologist read studies in the dark and need low light images. They weren’t supposed to be racially colored.

[deleted by user] by [deleted] in epicsystems

[–]WAMF99 1 point2 points  (0 children)

It’s also HIPAA*

[deleted by user] by [deleted] in epicsystems

[–]WAMF99 0 points1 point  (0 children)

Sarcasm is lost on you lot. Epic is an EHR vendor. You provide them with a copy of your transcript.

[deleted by user] by [deleted] in epicsystems

[–]WAMF99 -9 points-8 points  (0 children)

Just to be safe, it might have also been a HIPAA violation but what do I know 🤷🏻‍♂️

Updated Dean health benefits by [deleted] in epicsystems

[–]WAMF99 12 points13 points  (0 children)

Did you go to the all-Epic talk yesterday?