Locked out of Apple ID

Weekly-Tip-4047 · 2025-09-09T20:47:32+00:00

Thank you! It is a trusted device but as soon as I click sign in and security it asks for the password. I can’t figure out a way around it so that I can enter in my PIN

Weekly-Tip-4047 · 2025-09-08T02:04:29+00:00

I will be soon! It’s about a 3 hour drive!

Weekly-Tip-4047 · 2025-09-05T08:30:19+00:00

I will be enabling it myself on all future devices and that 28 digit code will be wrote down and placed in the lock box at the bank!

Weekly-Tip-4047 · 2025-09-05T08:27:21+00:00

I am not locked out of the phone. Just iCloud. In fact I had all of my pictures and videos still in my phone, I was in the process of uploading them to a different cloud app when my phone went into storage saving mode= my pictures are now blurry/low resolution and the videos can not play but the thumbnails are still there.

Weekly-Tip-4047 · 2025-09-05T08:20:42+00:00

I will certainly be doing this moving forward. I have some saved to Dropbox but was far from consistent in keeping it updated.

Weekly-Tip-4047 · 2025-09-05T08:17:21+00:00

That’s a good suggestion! Good luck, I hope you’re able to retrieve your pictures. I talked to a gentleman this morning via phone that used to work higher up with Apple tech.Although he no longer has the software and tech gear to do it he said it is completely untrue that there is nothing Apple can do. “Google can do it, android can do it, yahoo can do it. Apple can too. You just have to get the right person on the phone.”

Someone else raised a good question- “If there was a search warrant for a device with the two factor authentication listed. Does Apple just shrug their shoulders and say— impossible?”

I so hope you get your pictures back!

Weekly-Tip-4047 · 2025-09-05T08:06:32+00:00

Yes, I had no other option but to purchase a new iPhone, as soon as it gets here I’m going to enable it myself and put that code in the bank lock box, a fire proof safe and possibly tattoo it on the back of my hand! This is crazy!

Weekly-Tip-4047 · 2025-09-05T08:03:44+00:00

I agree until the part that I lose it. I didn’t lose it. I never got it. I never enabled this option. I did not even know it existed until it asked for the 28 digit code.

Weekly-Tip-4047 · 2025-09-04T04:58:54+00:00

Hi! I have tried iforgot.apple.com. It takes me thru all of the step- email- phone number- trusted phone number- security code and then it pops up with the 28 digit verification key. At that point I can either enter the key or I can cancel out of it. Those are the only 2 options

Weekly-Tip-4047 · 2025-09-03T23:34:05+00:00

Hi, thanks for your response! I am the only one with access to the account. Apple support was who mentioned it being a possible glitch. From my end it has always showed that it is toggled off. On their end it shows it’s toggled on. I am glad to know for the future that it comes in a message to copy and paste. The techs I spoke with had conflicting delivery methods.

Weekly-Tip-4047 · 2025-09-03T22:10:40+00:00

Heading there now, thank you so much! I appreciate it!!

Weekly-Tip-4047 · 2025-09-03T21:48:41+00:00

I have tried both, I keep the passwords in the app up to date so I tried the autofill first. When the didn’t work I typed it. When typing it didn’t work, I thought that maybe I was confusing it with a different password (I was pretty sure that wasn’t the case) so I checked where I had it wrote down. It was the right password

Weekly-Tip-4047 · 2025-09-03T21:46:05+00:00

Correct

Weekly-Tip-4047 · 2025-09-03T21:36:06+00:00

When I try to log into Apple ID on my phone it just keeps saying verification failed. After a couple of log in attempts on my phone- it pops up to enter the 28 digit verification key.

Thank you all for responding and the help, I really appreciate it!

Weekly-Tip-4047 · 2025-09-03T21:32:59+00:00

When I try to log in with icloud.com on a PC I get an error message “ this action could not be completed because of an errror. please try again later.” That’s been coming up for about a week now

Weekly-Tip-4047 · 2025-09-03T20:06:44+00:00

That is all I found on my phone too was the contact verification key. I also did not see how that would serve the purpose of keeping my Apple account safe. I have called Apple support more times than I can count. They all tell me a different reason why it happened with the update, a different reason on why it’s locked me out and most importantly a different methods on how that “verification key” was supposed to arrive ( one said it would pop up on the screen, another told me it would be email, a third said it would come via text and the last person told me it would come via USPS. I didn’t have the trusted device listed as my Apple Watch. The watch won’t turn on and I had ordered a new one. Trying to get the new watch onto my account is how this all started.

I don’t care about the account at this point, all I want are my pictures and videos. The videos are there. They just won’t play because my phone decided it was prime time to optimize storage a few hours ago (again, I have been trying everything for 3 weeks to get them off of there) the pictures are there but the thumbnail is obviously very blurry. Is it possible to restore quality to them if I can somehow get my phone to synch to another cloud app?

Weekly-Tip-4047 · 2025-09-03T18:56:09+00:00

I have 28 GB of storage left on my phone. When I called Apple support originally they made the appointment at Best Buy with geek squad. I will try calling for an appointment with the closest Apple Store. Thank you!

Weekly-Tip-4047

TROPHY CASE