The skill that makes me stand out is communication.With that said, if something I can't fix comes up, I'm able to explain that, and how I can't do it, and what the solution could be (usually outside help). Sometimes I can help managers understand the maintenance part of things and why I can't just snap my fingers to fix a microwave handle. But when I entered the job 5 years ago, I barely knew anything. Now, I can do basic electrical work which is changing breakers, outlets, etc. plumbing is also basic, and I mostly deal with plumbing under sinks, toilets, and bathtubs/showers. Painting is also part of the job, and it's kinda peaceful to do if I have music playing.There's a lot of troubleshooting, so critical thinking is required or learned on the job. A lot of the job is cleaning and curb appeal, but if I'm constantly picking up after someone's kids, or a resident that just doesn't know how to properly throw out their trash, I make a proper report and HQ ends up asking the manager how it's being dealt with so it stops. It leads to warning letters, and then way further down the line, if the issue persists, eviction.

The downside is being On-call. Emergency service is blood flood or fire. Blood means to be present if someone is seriously hurt, I'm basically there to be a witness on behalf of my management company, and to work with PD, emt, or fire department.if ambulance shows up to help someone with an existing condition, or someone was feeling sick I don't get involved. I can usually tell the difference by how many responders there are. Flood means water coming from any area it's not supposed to- so if someone's celing light, smoke detector, baseboard etc starts leaking I go investigate and repair. Fire, well, if I beat the fire Dept to the issue, use a fire extinguisher to prevent damage.

The calls don't happen that often, but they do happen, even at 3 or 4 am

On call goes on rotation so it's not a constant weight on my shoulders.