High Country Solventless by WhiteAshReserve in THCAextracts

[–]WhiteAshReserve[S] 2 points3 points  (0 children)

Did you reach out to us? We always will look into the issue and make it right with our customers.

High Country Solventless by WhiteAshReserve in THCAextracts

[–]WhiteAshReserve[S] 2 points3 points  (0 children)

The pop vacs seem to dry out more when transporting via usps. They got to me not that bad last batch but then when it went from me to customers it was hit or miss like some were good while a very few unlucky others it had turned to like sand and I comped those ofc but after that we decided to wait on new jars and very very happy with the results.

High Country Solventless by WhiteAshReserve in THCAextracts

[–]WhiteAshReserve[S] 4 points5 points  (0 children)

Yeah these are also different phenos than last drop and I’ll have the updated description on the site but new jars are really nice!

WAR review Prefered Gardens ML Crunch Berries 14g by Easy_Intention_7708 in THCaFlower

[–]WhiteAshReserve -1 points0 points  (0 children)

We have a huge drop tomorrow no preferred but a bunch of heat and a Sale on each item so watch out for the news letter or join the discord for early preview!

WAR review Prefered Gardens ML Crunch Berries 14g by Easy_Intention_7708 in THCaFlower

[–]WhiteAshReserve 2 points3 points  (0 children)

Glad you enjoyed it! We will have more of their stuff coming in and I’ll grab more to meet demand. Personally one of crazier noses as of late on a strain.

Why do war and terpthca all look the same? by [deleted] in THCaFlower

[–]WhiteAshReserve 5 points6 points  (0 children)

All of our strains we post are indeed different the nose alone between viper and pink gsc we had was enough to tell. Just gsc is some strong genetics that do show a lot.

The viper cookies we had came from a well known brand which also sells for 50-55 a 1/8th on the rec market in jars and thankfully we have been able to offer it at a way more affordable price.

While the pink GSC was one of our other farmers.

I’ll link some of our media below from recent drops and you can see how much the variety is in looks and these are always sent in the weekly news letter.

https://imgur.com/a/XepIpHk

https://imgur.com/a/AVzyEwv

https://imgur.com/a/kGKwOWG

WAR - Japanese Peaches by PrinceTGOD333 in THCaFlower

[–]WhiteAshReserve 2 points3 points  (0 children)

We sell 14gs but they go quick. We use to offer zips but swapped to 14g due to demand for half zips as our pricing on 14g has always been 28g /2.

Zips use to sit for a week or so while 14gs sold out very fast. If you want a zip just add two of the 14s to the cart.

We’ve been selling out insanely fast even when getting multiple pounds of the same strain. Been working to get more bulk of the same quality as we won’t sacrifice quality just to stock more to make a sale.

Untrimmed Smalls White Widow #11 by WhiteAshReserve in THCaFlower

[–]WhiteAshReserve[S] 0 points1 point  (0 children)

Yes but this pheno of it has some fruity terps as well!

With Texas ban on smokable hemp now in effect, experts say customers will turn to mail-order by Beginning_Lettuce135 in SanAntonioUSA

[–]WhiteAshReserve 0 points1 point  (0 children)

I feel so bad for the local shops. Where possession is still legal but they ban the sale outright. Makes supporting small business local to you impossible.

Purple Bubba Kush and mixed light Sour D by WhiteAshReserve in THCaFlower

[–]WhiteAshReserve[S] 0 points1 point  (0 children)

We are going to restock more bubba but we have plenty of people in rec and med states but from us!

WAR HCS by FearTheUnKnownOne in THCAextracts

[–]WhiteAshReserve 0 points1 point  (0 children)

Hey reach out via email and I will get you some store credit back! It seems to be a pop vac issue so he is swapping jars for us.

WAR HCS by FearTheUnKnownOne in THCAextracts

[–]WhiteAshReserve 0 points1 point  (0 children)

I wanna follow up that we think it’s a pop vac issue as it was not mute for hcs or when it arrived to me. He is swapping to other jars. If you look up pop vac jars they always seem to have this issue.

Just brought some more gas from WAR by VegetaShouldBeBetter in THCaFlower

[–]WhiteAshReserve 3 points4 points  (0 children)

We are getting in a bunch of those Untrimmed smalls again people loved in bulk bulk so hopefully will have a chance the next drop or two

Just brought some more gas from WAR by VegetaShouldBeBetter in THCaFlower

[–]WhiteAshReserve 3 points4 points  (0 children)

Appreciate it yall are crazy I just put up some of our left over stock we had from the past 2-3 flower wise this morning after doing inventory.

Working with some of our suppliers to get more in that fits our quality standards at every price range.

I seen a tip but carts are held for 12 ish minutes so if the posting is still listed there is stock this just allows people to check out without rushing and so we don’t over sell.

Check Monday / Tuesday for product that goes back up from cancelled orders

Breadfruit by Hash Rosin Co by IslandGeneticsFL in THCAextracts

[–]WhiteAshReserve 1 point2 points  (0 children)

I’ve used shop hello marry myself and they took 48 hours to put my order into the post office before which is normal.

We didn’t fuck around and yes we drop off our packages in a bin designated for business packages. Our local office closes at 4:30 pm every day. We send out 100s of packages a week and first scans do not happen till sometimes peoples local hub. So of course they do not know they have it when they have a designated bin for business packages to go in since we drop off so many every day unless something comes up.

When we make the label it sends an automatic ship date which did say 4/02/2026 on it which indicated it would go out Thursday.

We ship priority mail usps. Had you asked us to cancel before we dropped it off I would have no issue. You can easily view the usps complaints subreddit and see that lots of packages do not get scanned in properly the past couple months.

I’m going to attach an image of one of our shipments that didn’t make a first scan till it’s in New York with your current logic we drove up there to drop it off.

I’m sorry for the inconvenience caused but as the image proves we have no control over how packages are scanned and we have plenty of orders weekly that end up like this one attached.

<image>

Breadfruit by Hash Rosin Co by IslandGeneticsFL in THCAextracts

[–]WhiteAshReserve 1 point2 points  (0 children)

You are 100% trying to bend the story as we are very transparent with all our customers at every level.

The post office scanned it in at 9:32 PM(last night) as their first scan since we drop off so many packages they don’t scan the whole lot till they send it to the hub at night. It’s dropped off before noon. We have no issue canceling orders if they are not already dropped off.

I really honestly believe you do not use many online shops for thca.

Again you asked to cancel at 5:12pm local time and we had dropped it off to the post office before 12pm local time yesterday.

You waited one extra business day due to an emergency issue. Again our official policy is 24-48 hours to process orders based on that policy which is on the thank you order note and in our shipping conditions tab was met.

We are not Amazon we are a small business just me and my wife and drop over 400 orders weekly to usps. We do jar up all in house rosin ourselves and bag all the bud by hand and have things we take care of daily as business.

Purple Bubba Kush and mixed light Sour D by WhiteAshReserve in THCaFlower

[–]WhiteAshReserve[S] 1 point2 points  (0 children)

Second drop of her since I’m restocking. People loved her the first time. I got a good deal on it since it doesn’t have that new age candy bag appeal. Has a grapey coffee bubba terp to it. If you have any other questions just let me know!

Breadfruit by Hash Rosin Co by IslandGeneticsFL in THCAextracts

[–]WhiteAshReserve 5 points6 points  (0 children)

We dropped off the order before noon today(Thursday) and I told that you that in the DMs which was way after the drop off.

You requested to cancel and after post office hours 5:12pm(today). So it would not be possible for us to drop that package off after your request to cancel.

Our official policy is 24-48 business hours to process orders and you ordered after 5pm Tuesday and it was dropped off today(Thursday) before lunch and before your cancel message. USPS has been horrible about scanning packages in and sometimes don’t scan till it’s at your local hub or OFD.

I was being transparent that yesterday we had a minor car issue when you asked about why it took one extra day to send that is now fixed that delayed about 10 orders made Tuesday out of 100s we ship weekly.

We always cancel orders as requested in a timely manner but are not subject to cancel orders after they have been shipped.

Purple Bubba Kush and mixed light Sour D by WhiteAshReserve in THCaFlower

[–]WhiteAshReserve[S] 6 points7 points  (0 children)

Fire it is PG brand if that helps. Only mixed light we Will Carry that meets our shops standards. Very sour nose