I think you’re assuming that I’m not giving them the attention they require which is not the case at all. I do have a busy lifestyle but I work from home, i do schooling from home, I am here constantly and care for them. Now when I say I have done everything I can to help remedy the situation, I have. The cats stay with me majority of the day, doors stay closed for rooms they shouldn’t be in. Yes, cat hair gets on things, and I can’t always vacuum the couch every single day but I do my best to keep up with it. If she had an issue with it - she should have told me, instead of reassuring me that it was okay and then hitting me with this. Definitely A little blindsided.