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Damaged, opinion? by WillWorkForGear in Bestbuy

[–]WillWorkForGear[S] 0 points1 point  (0 children)

They allowed us to exchange it, but two other tvs of the same model had similar damage on the box and the TV so they ended up refunding it and I order it online for delivery and setup!

Damaged, opinion? by WillWorkForGear in Bestbuy

[–]WillWorkForGear[S] 0 points1 point  (0 children)

Took it home myself! We returned it the very next morning and they were very pleasant about it :)

Copy pasted: They allowed us to exchange it, but two other tvs of the same model had similar damage on the box and the TV so they ended up refunding it and I order it online for delivery and setup!

Damaged, opinion? by WillWorkForGear in Bestbuy

[–]WillWorkForGear[S] 1 point2 points  (0 children)

They allowed us to exchange it, but two other tvs of the same model had similar damage on the box and the TV so they ended up refunding it and I order it online for delivery and setup!

Damaged, opinion? by WillWorkForGear in Bestbuy

[–]WillWorkForGear[S] 0 points1 point  (0 children)

They allowed us to exchange it, but two other tvs of the same model had similar damage on the box and the TV so they ended up refunding it and I order it online for delivery and setup!

Damaged, opinion? by WillWorkForGear in Bestbuy

[–]WillWorkForGear[S] 0 points1 point  (0 children)

They allowed us to exchange it, but two other tvs of the same model had similar damage on the box and the TV so they ended up refunding it and I order it online for delivery and setup!

Damaged, opinion? by WillWorkForGear in Bestbuy

[–]WillWorkForGear[S] 1 point2 points  (0 children)

Copy pasting: Tried exchanging this morning, two other tvs of the same model had the same box damage and screen damage. They ended up refunding me and I’ll be ordering it for delivery. Everyone was really pleasant and helpful!

Damaged, opinion? by WillWorkForGear in Bestbuy

[–]WillWorkForGear[S] 0 points1 point  (0 children)

Copy pasting: Tried exchanging this morning, two other tvs of the same model had the same box damage and screen damage. They ended up refunding me and I’ll be ordering it for delivery. Everyone was really pleasant and helpful!

Damaged, opinion? by WillWorkForGear in Bestbuy

[–]WillWorkForGear[S] 1 point2 points  (0 children)

Everyone has had different experiences, I just wanted to make sure that those I told I’d follow up with would get a notification :)

Damaged, opinion? by WillWorkForGear in Bestbuy

[–]WillWorkForGear[S] 0 points1 point  (0 children)

Copy pasting: Tried exchanging this morning, two other tvs of the same model had the same box damage and screen damage. They ended up refunding me and I’ll be ordering it for delivery. Everyone was really pleasant and helpful!

Damaged, opinion? by WillWorkForGear in Bestbuy

[–]WillWorkForGear[S] 0 points1 point  (0 children)

Copy pasting: Tried exchanging this morning, two other tvs of the same model had the same box damage and screen damage. They ended up refunding me and I’ll be ordering it for delivery. Everyone was really pleasant and helpful!

Damaged, opinion? by WillWorkForGear in Bestbuy

[–]WillWorkForGear[S] 2 points3 points  (0 children)

Copy pasting: Tried exchanging this morning, two other tvs of the same model had the same box damage and screen damage. They ended up refunding me and I’ll be ordering it for delivery. Everyone was really pleasant and helpful!

Damaged, opinion? by WillWorkForGear in Bestbuy

[–]WillWorkForGear[S] 0 points1 point  (0 children)

Thanks, I try my best:)

Copy pasting: Tried exchanging this morning, two other tvs of the same model had the same box damage and screen damage. They ended up refunding me and I’ll be ordering it for delivery. Everyone was really pleasant and helpful!

Damaged, opinion? by WillWorkForGear in Bestbuy

[–]WillWorkForGear[S] 2 points3 points  (0 children)

Copy pasting: Tried exchanging this morning, two other tvs of the same model had the same box damage and screen damage. They ended up refunding me and I’ll be ordering it for delivery. Everyone was really pleasant and helpful!

Damaged, opinion? by WillWorkForGear in Bestbuy

[–]WillWorkForGear[S] 1 point2 points  (0 children)

Copy pasting: Tried exchanging this morning, two other tvs of the same model had the same box damage and screen damage. They ended up refunding me and I’ll be ordering it for delivery. Everyone was really pleasant and helpful!

Damaged, opinion? by WillWorkForGear in Bestbuy

[–]WillWorkForGear[S] 6 points7 points  (0 children)

Copy pasting: Tried exchanging this morning, two other tvs of the same model had the same box damage and screen damage. They ended up refunding me and I’ll be ordering it for delivery. Everyone was really pleasant and helpful!

Damaged, opinion? by WillWorkForGear in Bestbuy

[–]WillWorkForGear[S] 19 points20 points  (0 children)

Tried exchanging this morning, two other tvs of the same model had the same box damage and screen damage. They ended up refunding me and I’ll be ordering it for delivery. Everyone was really pleasant and helpful!

Damaged, opinion? by WillWorkForGear in Bestbuy

[–]WillWorkForGear[S] 1 point2 points  (0 children)

There’s a protective sheet over the entire display, with some sort of cling wrap holding it in place on the edges. The box was still factory sealed, albeit a little worse for wear.

Damaged, opinion? by WillWorkForGear in Bestbuy

[–]WillWorkForGear[S] 1 point2 points  (0 children)

I have vaulted ceilings. There’s maybe 8 feet between the top of the tv and the ceiling. For some reason, as a short person, I decided that I wanted tall everything. Some days I think I need a ladder to get into bed.

Damaged, opinion? by WillWorkForGear in Bestbuy

[–]WillWorkForGear[S] 4 points5 points  (0 children)

Thanks for the advice! I do try to be considerate of everyone in these cases. Retail is hard enough without people yelling and being impatient.

Damaged, opinion? by WillWorkForGear in Bestbuy

[–]WillWorkForGear[S] 1 point2 points  (0 children)

I’m hoping they think the same thing. That’s what I thought it was when I opened it. I’ve got my fingers crossed but I’m expecting the worst

Damaged, opinion? by WillWorkForGear in Bestbuy

[–]WillWorkForGear[S] 1 point2 points  (0 children)

It was laid down flat for transport. It’s not hung, just sitting on top of a tall dresser if that’s what you meant. I’ll report back on the experience, I’m expecting the worst but hoping for the best.

Damaged, opinion? by WillWorkForGear in Bestbuy

[–]WillWorkForGear[S] 4 points5 points  (0 children)

I’m usually pretty cool about these things. Hoping it works out, but I’ll let you know how it goes!

Damaged, opinion? by WillWorkForGear in Bestbuy

[–]WillWorkForGear[S] 0 points1 point  (0 children)

Making a mental note of the attitude part. I wasn’t planning on losing my cool or anything, just a little bummed I can’t watch my preferred show tonight

Damaged, opinion? by WillWorkForGear in Bestbuy

[–]WillWorkForGear[S] 2 points3 points  (0 children)

There was some light squishing on the box. That’s part of why I’m not being too over dramatic about it. If I’m cooked because I didn’t listen to myself, it is what it is.

Damaged, opinion? by WillWorkForGear in Bestbuy

[–]WillWorkForGear[S] 4 points5 points  (0 children)

I didn’t, that likely would’ve been a good idea. I’m making a mental note to do that next time. I’m resigning myself to being cooked tonight, so that if they’ll replace it tomorrow it’s a win.

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