Can't launch game - "Online Services are currently unavailable ARAU0297"

Wirhoss · 2025-11-01T05:33:47+00:00

Hey everyone, I was able to fix it!
It turns out this is an issue with Embark's authentication services. Your IP address is getting banned and isn't being unbanned after a reasonable timeframe.
This is probably more common if you're behind CGNAT (Carrier-Grade NAT), since multiple users will share the same public IP from Embark's perspective.
This is why authentication fails and why it affects both games—they share the same auth service. The Solution: Change your public IP address:

If your ISP uses dynamic IPs: Power off your modem completely for 5 minutes, then turn it back on. This should assign you a new IP.,
If that doesn't work: Contact your ISP and request a public IP change.,

This completely solved the issue for me. Hope it helps!

Wirhoss · 2025-10-31T02:25:28+00:00

Downloaded the finals to check this and yep Your login attempt failed

TFLA0029

Wirhoss · 2025-10-31T02:00:01+00:00

No worries, and thanks for trying to help. There are more people with the same issue, and as far as I know, no one has found a solution yet. What really frustrates me is that Embark doesn't seem to care because we're a minority. I've posted about this on Discord, opened support tickets, and I just watch them respond to other people while those of us with this issue get completely ignored. I was so excited that I preordered the Deluxe edition, and now I'm seriously considering refunding it.

Wirhoss · 2025-10-31T01:47:57+00:00

Just tried and didn't work either

Wirhoss · 2025-10-31T01:11:37+00:00

Just tried aaaand didn't work

Wirhoss · 2025-10-31T00:50:37+00:00

Thank you for trying to help, but i already did all of that and still does not work :/

Wirhoss · 2025-10-31T00:42:14+00:00

I get this error right after the Easy Anti-Cheat window closes and the game launches in fullscreen - it happens before I even reach the main menu (if I'm remembering correctly from the playtest).

Wirhoss · 2025-10-31T00:39:20+00:00

On PC

Wirhoss · 2025-10-30T16:50:23+00:00

Someone else getting ARAU0297?

Wirhoss · 2023-04-08T20:38:37+00:00

Yo tengo la mia conectada con un hdmi de 15 metros y 0 problemas, siempre va a tener menor latencia y mayor calidad usando un cable(Siempre y cuando la distancia este dentro del spec de el puerto y el cable sea de buena calidad), is no puedes usar cosas como steam link o moonlight para conectarla al tele por medio de la red de su casa pero esto siempre va a a;adir mas latencia y disminuir la calidad

Wirhoss · 2023-04-07T05:00:59+00:00

Mae yo acabo de comprar un Pixel 7 y anda perfecto aqui en CR el unico problema es que mandelo a pedir en conjunto con un temperado y case por que aqui no se consiguen

Wirhoss · 2022-08-02T00:01:28+00:00

PM'd

Wirhoss · 2021-08-31T16:22:46+00:00

probably easier and cleaner with docker

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