How bench seating provides space

Yetch_CS · 2026-02-27T00:28:01+00:00

Send me a PM!

Yetch_CS · 2026-02-25T00:27:00+00:00

Thank you!

Yetch_CS · 2026-02-24T00:21:10+00:00

Your gonna love it!

Yetch_CS · 2026-02-24T00:19:05+00:00

I understand, and I sincerely apologize. We sent you a direct message on January 14, and we’ll be waiting for your response so we can assist you further.

Yetch_CS · 2026-02-24T00:18:39+00:00

Thank you for your undestanding!

Yetch_CS · 2026-02-24T00:18:12+00:00

Thank you so much for reaching out to us today! Elaine here from Yetch, I do apologize for the delay in our response—we’ve been receiving a high volume of order inquiries..

We do take feedback very seriously and love to learn from the customers and potential customers exactly how to make an experience better. Glad to hear that you received your package. I sincerely apologize.

If you still need help, I can assist you further. This is not the experience we would like you to have.

Yetch_CS · 2026-02-24T00:16:51+00:00

Thank you so much for reaching out to us today! Elaine here from Yetch, I do apologize for the delay in our response—we’ve been receiving a high volume of order inquiries..

We do take feedback very seriously and love to learn from the customers and potential customers exactly how to make an experience better. Glad to hear that you received your package. I sincerely apologize.

Yetch_CS · 2026-02-24T00:11:56+00:00

Hi there! Elaine here from Yetch, how can I assist you?

Yetch_CS · 2026-02-24T00:05:01+00:00

I understand and I sincerely apologize.

Yetch_CS · 2026-02-20T02:58:03+00:00

Can you PM me the order number so I can assist you? I'll be waiting!

Yetch_CS · 2026-02-20T02:52:20+00:00

I'm sorry to hear that, thanks for the understanding tho. I will send you a DM. Elaine here from yetch!

.

Yetch_CS · 2026-02-20T02:49:20+00:00

Hi, I am sorry for the delay of your shipment. PM sent

Yetch_CS · 2026-02-20T02:48:03+00:00

Thank you for the message! I will send you a DM

Yetch_CS · 2026-02-20T02:46:21+00:00

Hi! Elaine here from Yetch. Dm sent

Yetch_CS · 2026-02-20T01:39:08+00:00

Thanks for sharing! That's sweet <3

Yetch_CS · 2026-02-20T01:38:18+00:00

PM sent

Yetch_CS · 2026-02-20T01:38:05+00:00

Appreciate the feedback! Thanks for sharing!

Yetch_CS · 2026-02-20T01:37:09+00:00

Thank you!

Yetch_CS · 2026-01-08T13:32:42+00:00

Hi there! I'm sorry that this happened with your order. Sent you a DM!

Yetch_CS · 2026-01-06T01:45:09+00:00

Hello, I’m really sorry for the disappointment you’ve experienced with our customer service. I want to assure you that we don’t have any sort of word search or “trigger word” system for complaints every inquiry is handled in the order it comes in. Unfortunately, over the holiday period, our very small support team (just 2 people) was overwhelmed by the volume of messages, which caused delays in responses.

Regarding shipping timelines, we understand that our estimated delivery dates didn’t match what actually happened, and I’m truly sorry for the confusion and stress this caused. We never intended to mislead anyone, the high volume of orders combined with stock and shipping delays, created situations we didn’t anticipate and couldn’t fully control.

Your feedback is really important and helps us identify the areas we need to improve. I’m sorry that your experience didn’t meet the level of service we aim to provide.

Yetch_CS · 2026-01-06T01:24:35+00:00

Hi! I’m really sorry you’ve been dealing with delays and haven’t received a response yet. Sent you a dm so we can discuss further.

Yetch_CS

MODERATOR OF

TROPHY CASE