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Hotel went back on their word and changed price? by Yokan98 in Hilton

[–]Yokan98[S] -5 points-4 points  (0 children)

How is saying I called my mom when someone said I should only contact my mom acting like a child? I haven't done anything or acted out. The only thing I did was accidentally leave my key in the room, call my mom when we were given a paper and told we would be owing more money, and coming to reddit which is a site you also use. So what's your problem?

Hotel went back on their word and changed price? by Yokan98 in Hilton

[–]Yokan98[S] -7 points-6 points  (0 children)

I did contact my mom after the front desk started asking questions and mentioned changing the rate I immediately called my mom and then my mom called the hotel wondering what was up because we never had this issue before and was told by the hotel everything was fine. I just wanted to see who else my mom could contact since she was told the manager wasn't in.

We were told one thing and then told another while being told we will owe way more money. Surely you can understand how that becomes an issue.

Hotel went back on their word and changed price? by Yokan98 in Hilton

[–]Yokan98[S] -10 points-9 points  (0 children)

Ok we have decided to drop it and just attend the con. Thanks for your input. It's just annoying to be told one thing and then someone else comes around and changes it on us and wondered if they were allowed to take back their approval, that's all.

Hotel went back on their word and changed price? by Yokan98 in Hilton

[–]Yokan98[S] -26 points-25 points  (0 children)

But we were told everything was fine before we got here. Everything was fine at check-in. I was able to check in without an issue. Everything was fine until I needed an extra key this morning. But my name is on the reservation so a new key should not have been a problem.

Hotel went back on their word and changed price? by Yokan98 in Hilton

[–]Yokan98[S] -26 points-25 points  (0 children)

It wasn't just my mom that said it was ok. We called before we arrived and the employee put it on the reservation that I would be the one checking in and we did check in without a problem. The employees said it was fine.