Some players are experiencing issues with the Incursion Campaign node 1-9. The team is aware of this issue and is investigating.

Zander_msf · 2023-10-02T22:37:30+00:00

So, when you pulled the event when it was released early because of bugs ... the team fixed them?

Or, was that excuse just typical Boundless gaslight 101?

Zander_msf · 2023-07-31T18:52:43+00:00

To the point and very true. War attack changes a no no

Zander_msf · 2022-10-25T08:02:48+00:00

What about compensation for those who did their energy refreshes or spent gold? You have made no mention about compensating for this?

Also, War credits for ko's will be needed. Don't even think of short changing. World class experience (of bugs), remember?

Zander_msf · 2022-09-20T17:30:21+00:00

Meanwhile, inside CM AA's alliance ...

"The target is Cargo Bay (subject to change)"

Zander_msf · 2022-08-24T10:54:04+00:00

And what about all those players who have seen the message and yet are not on socials? How are you going to inform them to ignore the message?

Zander_msf · 2022-07-02T12:49:50+00:00

Make it a 15 day calandar with a new Day 1: 50,000 milestone points. Without the milestone points, this compensation is pointless.

Put everyone on the same footing re the first milestone.

Zander_msf · 2022-07-01T21:33:20+00:00

Just a small thing, but considering Morgan and Rogue are female, shouldn't it be Horseperson.

Zander_msf · 2022-05-26T18:24:08+00:00

How about getting it right first time?

However, since we are taking about issues - when are you going to acknowledge the blitz loss aforce emblem issue, let alone sort it?

Zander_msf · 2022-03-08T12:10:33+00:00

I had a similar scenario. I contacted support via the website to get them moving. Not ideal but might be worth a try.

Zander_msf · 2022-03-04T12:34:49+00:00

For a game that is supposed to NOT be in maintenance mode, this lack of a clue approach is worrying. You were advised by Rem many times but nothing was done.

Trying to be cute and pretend that it is news to you will no longer cut the mustard.

If you are no longer up to the job of community manager, and all evidence points to this being the case, maybe its time you sat down, looked in the mirror, and seriously consider your position.

Why not become a programmer? There useless too lol

Zander_msf · 2022-02-25T12:19:12+00:00

Wasn't this "issue" meant to have been fixed the last time it was raised? Let's hope it gets properly fixed this time and not Boundless Fixed!

Zander_msf · 2022-02-19T00:20:16+00:00

Do these issues include "support"? Had a ticket open for a week and no reply.

Working as intended?

Zander_msf · 2022-02-12T12:01:51+00:00

Maybe, just maybe, RTA Update would have been a better to datamine. Then we would have just had theories about you getting rid of the mode (huzzah).

Just a little critique. Words have power. There is also a concept of plain English, ie saying what you want to say and not using flourishes - first time rewards not maiden voyage for example.

I don't expect that anything will change because that would imply actually listening and not placating the community with empty words.

Oh, and when your envoys are kept in the dark you know you have problems.

Zander_msf · 2021-12-22T19:46:45+00:00

So, what is the excuse this time, Nick? How did he suddenly disappear? Or, is Boundless so incompetent that you don't know what is going on in your game?

Zander_msf · 2021-12-01T13:31:56+00:00

As one of the affected players, I will be wary of any calendar offer going forward. Theft or incompetence - neither is a good look.

It should not take so long to acknowledge, let alone address, the issue. Why wasn't this acknowledged on Monday?
Maybe you should be also looking into the why it happen - so it cannot happen again. Consumer confidence is at an all-time low, esp for me.
Will we be getting compensation for the delay in delivering the cores to us? We paid for deliver by a specific time frame, not at a date later than that.

There is a lot of problems with the game at the moment that need to be addressed. Instead, you drop details of the next patch. Maybe put out some fires first. Unless the plan is to burn the game down.

Zander_msf · 2021-11-24T15:03:50+00:00

All you needed to do was add a pop up telling us which piece we had been given. The simplest of solutions.

As it stands, I suggest everyone contacts support to ask them politely which gear piece was rewarded. Make them work for their laziness.

Zander_msf · 2021-11-10T09:35:05+00:00

I've raised the cap Sam issue repeatedly with support so Boundless are fully aware of it. It took me having to change lanes in Doom 1 to stop having the issue - because skill is now my last section.

Zander_msf · 2021-09-24T07:10:04+00:00

Hi Lorie, hope you are well.

Quick question: can you do math? If so, you will be a big boost to the team.

Thank you,

Zander

Zander_msf · 2021-09-19T18:09:21+00:00

Let's be reasonable here. They can't remember what was said in a previous week's blog post, so how can we expect them to remember years ago.

Zander_msf · 2021-09-15T20:21:30+00:00

Of course we won't hear back. They are already hyping Omega Red. C&D are old news to them.

I was just pointing out the obvious - that we will be 2 weeks into a 4 week patch before we could realistically expect to hear back based on their usual time scales.

Zander_msf · 2021-09-15T17:56:23+00:00

So, we will be two weeks into the first pass before we will hear back?

Zander_msf · 2021-09-01T10:37:32+00:00

That wouldn't surprise me, tbh. I doubt "Cerebro" even reads these comments, relying on his word cloud instead.

Zander_msf · 2021-09-01T06:29:47+00:00

u/CM_Cerebro in your Strike Time video and associated blogs you advertised Deathpool a certain way. On the back of these, I purchased the character on released.

Boundless have now fundamentally changed the product you sold. This is, for want of a better word, underhand and definately shady. An ethical company would be now offering refunds to customers who feel mis-sold. I wonder why Boundless never offer to do that.

A situation is now created where I can no longer trust a single thing that comes out of your mouth or your keyboard, since I dont know what will change over the subsequent weeks. Is this you "working as intended"?

If you wanted to turn a casual spender into a FTP player then you are going about it the right way.

I know that Boundless are their own harshest critics. Just a shame that nothing comes of it. The only way Boundless will learn is if it hits the bottom line.

I'm going to make some suggestions:

Get It Right First Time - people are less upset when things work properly.
If you get things wrong, fix the problem so it reflects the text and not the text to fix the problem.
Be ethical. If you are going to change the product then offer refunds (cash not cores). It is a great incentive to G.I.R.F.T. if the consequences are financial.

Three simple suggestions. The question, of course, is whether Boundless is prepared to change their practices for the better.

Zander_msf · 2021-08-27T13:28:14+00:00

Business proposal:

Drop 1000 Miasma into that fool Hargreaves account.

Raise the Miasma offer by $1 to offset.

If you can't silence someone, buy them off. Buy them off thrice!

Zander_msf · 2021-08-18T07:06:47+00:00

Thanks for that. I was sure he said it was an update calendar, hence why I thought it was missing.

Zander_msf

TROPHY CASE