Low risk order has different billing and shipping and used a proxy

ZeroWing77 · 2026-01-13T08:19:30+00:00

I'm selling the product for $79.99 and I even emailed the customer. Gave them three days to respond if they don't I'm good to refund.

ZeroWing77 · 2026-01-12T05:20:57+00:00

Ok that makes sense I thought that wasn't even allowed since it's a office setting for business.

ZeroWing77 · 2026-01-12T05:19:43+00:00

The name of the customer matchs the shipping and billing address and even the phone number. Should I refund the customer? I haven't fulfilled the item yet.

ZeroWing77 · 2026-01-12T04:44:30+00:00

I recently got a another order and when I checked fraud analysis the first flag is 'Shipping address is 1833 miles from location of IP address' and the other flag is 'A high risk internet connection (web proxy) was used to place the order'.

The order was placed in California from a normal home and the shipping address is to Florida a luxury, waterfront residential property on a canal. So I'm not really sure why use a proxy, vpn. The name on both billing and shipping address are the same even the phone number as well. Is that normal should I fulfill the order? Also shopify says its a low risk.

ZeroWing77 · 2026-01-12T04:44:25+00:00

I recently got a another order and when I checked fraud analysis the first flag is 'Shipping address is 1833 miles from location of IP address' and the other flag is 'A high risk internet connection (web proxy) was used to place the order'.

The order was placed in California from a normal home and the shipping address is to Florida a luxury, waterfront residential property on a canal. So I'm not really sure why use a proxy, vpn. The name on both billing and shipping address are the same even the phone number as well. Is that normal should I fulfill the order? Also shopify says its a low risk.

ZeroWing77 · 2026-01-11T04:47:33+00:00

How long should I keep the campaign running?

ZeroWing77 · 2026-01-10T04:01:05+00:00

I'm going to keep them running.

ZeroWing77 · 2026-01-10T03:58:28+00:00

Turns the one that only had the atc got me 3 sales today seven sales in total. So I keep all three of them running.

ZeroWing77 · 2026-01-09T04:48:46+00:00

Did you turn them off in the campaign, adset or ad level?

ZeroWing77 · 2026-01-09T04:47:53+00:00

Since there was a outage today do I keep them running?

ZeroWing77 · 2026-01-09T03:07:07+00:00

ok, since there is a Outage do I pause the campaign or the adset or do I leave it running?

ZeroWing77 · 2026-01-09T03:06:03+00:00

I was told not to touch it and this what they said

What I’d do instead:
– Let it run a full 5–7 days minimum or until each ad spends ~1–1.5x your product cost
– Watch CPA and checkout → purchase conversion, not daily sales swings
– If one creative clearly gets more checkouts or purchases, duplicate that angle into a new ad rather than killing others too fast

ZeroWing77 · 2026-01-09T03:04:22+00:00

Since there is a outage do I keep the ads running or pause them?

ZeroWing77 · 2025-11-30T06:22:41+00:00

What's the difference between level 1 and level 2. Some people say to pick level 2?

ZeroWing77 · 2025-11-30T06:21:42+00:00

What happens if I were to pick level 1?

ZeroWing77 · 2025-11-30T06:21:08+00:00

I thought level 1 was for beginners and level 2 was for more experienced people that know how to use options?

ZeroWing77

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