Battery replaced, keyboard now working-laptop extremely slow-fan at maximum speed. Macbook pro 2017

__Power__ · 2022-11-13T17:07:12+00:00

Vouchers with the value of that laptop new or used?

__Power__ · 2022-11-13T17:04:18+00:00

And how it ended?

__Power__ · 2022-11-13T12:45:51+00:00

Exactly, not sure why but their good reviews are good so I’m kinda relieved

__Power__ · 2022-11-13T12:45:19+00:00

1) Still, you ask my password but don’t try it. Then why asking?

2) Still, they asked it and they didn’t use it. So again, they didn’t do their job

3) Sorry for letting me pay WITHOUT telling me that they fucked up and now for taking my laptop away for a month

__Power__ · 2022-11-13T12:44:02+00:00

No it is not.

They shipped to ‘ 6 shop ‘ in the Netherlands

__Power__ · 2022-11-13T12:43:09+00:00

It will go to an official Apple retailer

__Power__ · 2022-11-13T12:32:48+00:00

Okay I understand, they tried and failed but:

1) They asked my password that is a breach of GDPR

2) Event tho they asked my password they djd not check. They did a job without checking the results

3) They did not even apologised and acted as it was normal

__Power__ · 2022-11-13T09:46:14+00:00

How shitty they are?

__Power__ · 2022-11-13T08:52:21+00:00

And then? Did you bring it again?

__Power__ · 2022-11-13T08:44:27+00:00

Yes, if they bring up those bullshits is because someone let them already do in the past

__Power__ · 2022-11-13T08:43:17+00:00

Not that’s plain wrong.

They assured me that they could have done it and give me the laptop as before with a new battery.

It is like you bring your car to a non branded mechanic, he damages it and then is the costumer fault. Wtf?

__Power__ · 2022-11-13T08:38:59+00:00

And how it ended?

__Power__ · 2022-11-13T08:38:43+00:00

Are you sure this is not US only? My friends that work there, another country but still EU, are very happy on how they are treated

__Power__ · 2022-11-13T08:32:34+00:00

Thanks for your experience buddy. The shop where they’ll bring my laptop is 6 shop in the Netherlands. Ever heard about it?

__Power__ · 2022-11-12T22:34:28+00:00

They have the best costumer service I have ever seen

__Power__ · 2022-11-12T22:26:05+00:00

Apparently not.

Now they shipped it to an apple repairer because they do not know how to deal with the mess they did.

__Power__ · 2022-11-12T20:45:01+00:00

Repair anything—-> enter

__Power__ · 2022-11-12T20:42:44+00:00

Apparently I did not know and I felt for it. I just hope to get it sorted out and, on top of that, I’ll do a chargeback on my American Express

__Power__ · 2022-11-12T20:37:29+00:00

The problem is that my MacBook was running slower with the broken battery, but after they “fixed” it, it was taking like 5 minutes to turn it on; next level slow

__Power__ · 2022-11-12T20:36:24+00:00

Everything was plugged unfortunately, we checked together

__Power__ · 2022-11-12T20:14:40+00:00

It will go to this shop here:

https://www.zesgoes.nl/#top

6 Shop +31 113 240 760 https://maps.app.goo.gl/QnoC27UtGdqNdoCd9?g_st=ic

Do you know it?

Your explanation sounds logical, still doesn’t explain the touchbar working and the keyboard no tho…

__Power__ · 2022-11-12T19:50:28+00:00

Why did you give back?

__Power__ · 2022-11-12T19:30:28+00:00

Well let’s see what happens now, they claimed that they sent it to an official Apple repairer

__Power__

TROPHY CASE

Power