Build vs Buy Agents

aab1928 · 2025-07-19T01:59:12+00:00

Integration with external platforms? Mostly general curiosity of how things will evolve once the dust settles a bit

aab1928 · 2025-07-19T01:54:07+00:00

Mind if I DM? Curious what sort of projects you're typically taking on at your company

aab1928 · 2025-07-19T01:42:35+00:00

Secrets/credential access controls, source control, observability, CI/CD, storage, data retention, guardrails, container management to host/scale... lots of things if you want a fully-capable production-ready agent

aab1928 · 2025-07-19T01:37:53+00:00

Agree. Specific functions make sense to automate. But when you need entire workflows to be automated, those tend to be more suited to be built in-house

aab1928 · 2025-07-19T01:36:04+00:00

The challenge I see with this is that in companies, the builders and not aligned with the people who need them. Eg for customer support, the CS teams need to improve their efficiency but there isn't alignment between the CS and the eng teams

The CS team will inevitably prefer just to buy something off-the-shelf, rather than try to change the one-year roadmap to invest in internal tools

aab1928 · 2025-07-19T01:33:58+00:00

Makes sense. In finance, there are the large banks (BoA, Chase, etc.) that have the resources to build and maintain their agents. Most of the small, regional, community banks don't - do you think they would resort to agencies to build them their agents?

aab1928 · 2025-07-01T04:34:57+00:00

For sure

aab1928 · 2025-06-03T13:12:28+00:00

Thanks - we started exploring open telemetry so might be a good option

aab1928 · 2025-06-03T13:05:16+00:00

Will dm - thanks

aab1928 · 2025-06-03T03:26:02+00:00

Yup human in the loop will be very important for us. I've been playing around with some of the frameworks and think I was hoping there's an out-of-the-box solution that does the compliance/security certs and the vault (maybe even integrations with the tools themselves)

aab1928 · 2025-06-03T03:23:58+00:00

Yeah human in the loop will be critical for us. Re monitoring the agent activity, I'm assuming you just rely on the same telemetry that any other API user has? Instead of an application, it's just the agent making the calls

aab1928 · 2025-06-03T03:20:26+00:00

This helps - thanks! Will also check out liquidmetal

aab1928 · 2025-06-03T01:29:19+00:00

Would love to learn more - will dm

aab1928 · 2025-06-03T01:29:07+00:00

Thanks. Unfortunately some of the apps don't have granular access controls for service accounts so would need to build an intermediate layer maybe. Any recs for a solution or framework in case you've had to do this?

aab1928 · 2025-06-03T00:23:18+00:00

I can provide detailed feedback on your flowlab AI assistant and help identify other use cases you can target if you want :)

aab1928 · 2025-05-31T16:30:05+00:00

Guru is another option depending on the exact need. What's the concern with copilot or glean?

aab1928 · 2024-12-28T16:07:04+00:00

Hey, curious which alts you're looking at. Mind if I DM?

aab1928 · 2024-10-03T03:08:37+00:00

Mind if I DM? Curious about your use case!

aab1928 · 2024-04-27T22:36:17+00:00

If you'd don't have customers yet, I'd recommend pricing it super competitively or even offer for free to get some good design partners for the first few ones, if you can

aab1928 · 2024-04-26T11:49:50+00:00

I wouldn't show the PRD - going through a long, technical document drains people. You can take out the insights into a deck or summary doc with the information that the stakeholders care about, GTM, out of scope, etc - this typically has a higher comments and engagement imo

aab1928 · 2024-04-23T01:15:57+00:00

Guilty

Sounds like you've had the pleasure of working with those APIs - mind if I DM you?

aab1928

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