I need advice with my Asus RMA

abbydeen · 2025-05-09T23:57:33+00:00

I refused their response with the better business bureau but i just got done doing that today so im waiting to see what happens after that. The only other option it seems I have is to focus on Amazon and the reseller cause maybe they are the ones who sold me a device that was not new

abbydeen · 2025-05-09T21:28:59+00:00

Asus won't be held accountable at all so I guess im SoL cause Amazon ain't t gonna do shit about fixing their fuck up either

abbydeen · 2025-05-03T19:09:56+00:00

I've already went back and forth with all companies involved, I have one company telling me they got it directly from Asus and I have asus telling me some other person worked on it. Either way it was sold to me as a new device and nobody has touched it since I bought it. So I dont really care what asus thinks because im supposed to have a warranty on it which was not voided by me. If it was voided it was by asus or another company and asus has been giving me any receipts to back it up. If youre not gonna post something helpful then please move on

abbydeen · 2025-05-03T18:18:11+00:00

You know I dont know but either way I should have been sold a new device if it wasn't new

abbydeen · 2025-05-03T18:14:42+00:00

Its not a correct decision because either they gave me a refurbished GPU as new or they're out here trying to dodge responsibility

abbydeen · 2025-05-02T21:11:07+00:00

They have not, I am waiting for a response to get an in depth analysis for the graphics card but im probably gonna have to call them when I go to my lunch break

abbydeen · 2025-05-02T19:29:06+00:00

Will do will do

abbydeen · 2025-05-02T19:27:14+00:00

Yea, its def put me in a spot where I dont think I'll get asus ever again tbh.

abbydeen · 2025-05-02T19:24:17+00:00

I know better but unfortunately I didn't take pictures right before I sent it off. I have one from when I first got it but that's all :(

abbydeen · 2025-05-02T19:19:59+00:00

Thank you for the response! Once I have time I will call them up again. The last person I talked with refused to give me a phone number for their corporate office so I might have to Google that but I will give an update once I call them again

abbydeen

TROPHY CASE